Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Location
Reviews
1 / 10
Una experiencia muy decepcionante y muy por debajo de lo anunciado
Llegamos unos 35 minutos antes de la hora oficial de check-in, después de conducir más de 1.000 km, y lo que encontramos fue una vivienda que no estaba preparada para recibir huéspedes: no se había limpiado después de los clientes anteriores, había toallas tiradas en la ducha, suciedad, arañas en las paredes y un fuerte olor a humedad y moho.
Cuando avisamos a LovelyStay, en lugar de centrarse en el estado lamentable del alojamiento, insistieron en que habíamos llegado antes de las 16:00. Después enviaron a un equipo de limpieza que terminó su intervención en aproximadamente 17 minutos.
Nosotros no volvimos a entrar en la vivienda después de esa supuesta limpieza. El estado en el que encontramos la casa, especialmente el olor a moho y las condiciones de higiene, nos hizo perder completamente la confianza en el alojamiento. Decidimos marcharnos definitivamente, buscar otra propiedad y pagar otra estancia por nuestra cuenta.
La vivienda tampoco corresponde, en nuestra opinión, con la expectativa creada por el anuncio respecto a los dormitorios. Reservamos para tres adultos esperando dos dormitorios que ofrecieran una intimidad normal. Sin embargo, uno de los espacios para dormir es en realidad un altillo o entreplanta abierta, tipo “mezzanine”, sin puerta y sin separación completa del resto de la vivienda. No puede ofrecer la misma privacidad que un dormitorio independiente.
Lo más indignante es que, a pesar de que no nos alojamos allí ni una sola noche y tuvimos que buscar urgentemente otra vivienda, LovelyStay se negó a devolvernos el dinero cuando solicitamos el reembolso a través de Booking.com.
Nuestra experiencia con esta propiedad y con la gestión de LovelyStay fue absolutamente negativa. Consideramos que el alojamiento no estaba en condiciones adecuadas para recibir huéspedes y que la descripción puede inducir a error respecto a la distribución real y la privacidad de los dormitorios.
No volveríamos a reservar esta propiedad ni recomendaríamos su gestión
Parking is not specified as an available amenity at Chic Campanhã Home w Free Parking by LovelyStay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Chic Campanhã Home w Free Parking by LovelyStay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chic Campanhã Home w Free Parking by LovelyStay?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Map of Porto
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Garden
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Chic Campanhã Home w Free Parking by LovelyStay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Chic Campanhã Home w Free Parking by LovelyStay pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chic Campanhã Home w Free Parking by LovelyStay?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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