The Westin Copley Place, Boston
About this hotel
Located in Boston's trendy Back Bay area and connected to the Copley Place Mall, this hotel offers luxury amenities and first-class accommodations. It is walking distance from Newbury Street which is filled with restaurants, shops and more.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Back Bay, MA
Hotel in Back Bay, MA
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.3/5.0
Excellent(973 Reviews)
100% verified reviews
5.0
地理位置十分优越
客房服务员很差的,小费也是放了
10.0
The beds and pillows are soooo comfortable.
The cost to park your car. You are a guest at the hotel you should get a discounted rate.
7.0
Location and room view
Facilities
9.0
very centrally located, particularly if you want to be close to back bay shopping + promenade + parks
it’s a mega hotel. very busy. I know it’s a holiday weekend, so maybe that’s why? also, only valet parking which is $70… pretty steep
7.0
The hotel is fabulous. Our rooms were warm. Although we were given a fan, it still did not reach the maximum level of comfort I would have expected for a high quality hotel. Overall, everything was great except the temperature of the room. All the amenities of the hotel was great!
The hot hotel room.
9.0
Cleanliness of hotel room very nice
I checked in on Wed and asked if they had a room for Thur since I had called originally and they said yes for $588. When I arrived the front desk person was rude said they were sold out. I said I just went on line and I can get a room and she said she would talk to a manager and rudely took next person in line. I ended up getting a room for $900 on line booking.com.
4.0
Location and rooms were very nice
Charged a resort fee. A downtown hotel should not be charging a resort fee. Just add it to my room rate and stop lowering your advertised rates to then screw guests when the get to the front desk.
8.0
Breakfast was good but could have been better
Frount desk appeared grumpy
More restaurants
More amenities in the room
Minibar equipped
9.0
room and location
7.0
Wonderful location
Staff - not friendly, appearing arrogant - takes the mood down a notch and colors your stay.
9.0
A great stay & good location.
Thanks for all services of Westin Copley Place.
Let us enjoy the Boston Marathon travel in 2024.
6.0
Location and indoor shopping
No slipper in room, room was not very clean and safe box was locked!
10.0
The location is optimal. No need to go outside to catch the T, since there’s a station right in Copley Place. There’s a parking garage 2 minutes away and it’s about a 15 min walk to Fenway park.
Wish the rooms were bigger.
10.0
Corner room, beautiful view .
9.0
The breakfast was the standout; it was the best breakfast I have ever had in any hotel. Also good were the facilities, the overall cleanliness, valet parking, wait time for elevators and efficiency and attentiveness of the staff.
The room was average. The bed made noise. The shower was neither powerful nor abundant.
7.0
Rooms were spacious and location was great
You had to pay for wifi
1.0
The location
Bathroom wasn’t clean and it was out of date.
9.0
Excellent location . 5 min wLk to the shopping and restaurants of Newbury st. Boston public library right across the street!
Excellent rooms and beds
Great location to Newbury st
Great bar and food
8.0
Room was comfortable and spacious suite. Location was perfect and easy to walk to historic sites, restaurants, shopping etc. Food and Beverage manager was fantastic when I contacted him before our stay about my son's special food needs and the managers at Bar10 were very helpful and accommodating.
There were a couple minor issues like the lamps not working properly (loose plugs) and the window shades not closing all the way.
My only real issue was with an incident on Monday morning of my stay and how it was handled. There was extremely loud construction/repairs happening in what sounded like the room next door to us early on Monday morning. The noise was loud, constant banging and drilling that woke us up. It was actually scary at first because it sounded like someone was banging on our door. When I mentioned to the front desk when I was checking out the next day, she just said "oh yeah, I heard about that." I was very disappointed that 1) they did not give me advance warning when I checked in on Friday that repairs were going to be happening near me, and 2) that the front desk reaction was not apologetic or helpful or sympathetic.
9.0
ルームサービス(食事、ランドリーサービス)が迅速かつ丁寧でした。屋外に出ずにショッピングモールやスーパーマーケットに行くことができる便利な立地もよいです。
8.0
The location was excellent friendly staff the concierge Damyen was extremely kind & helpful. The receptionist & the bell boy mostapha were very kind .
TIM the concierge who was unfriendly and not helpful & rude .
8.0
Clean and super nice staff
Elevators were slow and my child the keycard would only allow you to be on the floor that you stayed on and I understand it’s probably a safety thing but all the stairs were open we had friends stay on a different floor and it was a haśle to visit and hang out in the room
8.0
場所
特になし
10.0
Beautiful hotel, spacious rooms. Excellent location.
Upon checking into the room, the bathroom could have been cleaner and toiletries restocked.
4.0
Location
In the middle of renovations, and not making up for it in service
Few folks attending to guests , overall disorder
10.0
Closer to my sons
8.0
Great location, gorgeous views over back bay and the river. Quiet, comfortable, luxurious. Ordered room service twice and it was quick and delicious. Walkable to everywhere and excellent restaurants nearby.
i was pretty surprised that wifi wasn't included - at this price point, in 2024. I am a westin member so could sign in, but it never once worked over a 2-day stay.
7.0
Location and services.
We were not advised that it was under construction. The entrance was different, hard to find. Don’t know which door to use because signs were missing or misleading. A lounge/ restaurant was closed, so we were down to one option.
10.0
Copley Place location is ideal...close to downtown, yet less congested. Nice eating spots in the area
weather...
10.0
The hotel was beautiful. Staff wonderful
10.0
Café da manha maravilhoso! Equipe muito atenciosa. Vista incrivel.
9.0
Attractiveness & Cleanliness! Dressed nicely for the holidays!
Limited places to eat.
8.0
Very central and convenient location to trains , subway stations, shopping malls and places of interest. Staff were professionally helpful. There is a gym and $30 credit for each night of stay.
Bill payment is complicated. There is a “tax deposit” that will be imposed every 2 days of the stay and then returned again at the end of the stay. Very confusing. There is only 1 chair in the room and it would be nice to have a kettle to make hot drinks.
9.0
I liked the convenience to Copley. Having access to Netflix on the large TV
The heat was a little loud when it kicked on
5.0
Position of hotel and corner suite.
No restaurants or bar open as renovating and didn’t say when booked. Car park valet exorbitant price!
No amenities in bathroom.
9.0
Right in the city centre and easy access to the shopping mall, restaurants and supermarket
8.0
地理位置很好,周边是综合购物中心和图书馆,总体不错!
不含早餐
10.0
Location and comfort
10.0
La ubicación
Todo bien
10.0
The girl that cleaned our room was truly amazing. She made our stay worthwhile.
The price for the car park, should be included when you stay at the hotel. It is just horrendous that half the bill per night was for car park.
FAQs
How much does this hotel cost compared to others in Back Bay?
The average price for a rental in Back Bay is $179 per night. This rental is $101 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Copley Place, Boston. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Copley Place, Boston pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Copley Place, Boston?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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