The ubication, almost inside the airport

Nothing

The front desk man named Ron was very helpful. Staff are very friendly.

Nothing

very clean and new.

Close to the airport. Staff are accommodating/helpful to your needs. Nice breakfast. Loved the waffle-maker.

Electronic badge access sometimes not working. I had to go downstairs twice to have the receptionist replaced my cards. The shower is hard to operate. Some rooms have instructions at the back of the door but not all. I don't like the layout of the room - the wash/sink area is outside the bathroom.

hotel shuttle from sfo, cleanliness, proximity to airport and other transportation. breakfast was excellent.

Everything was ok

the hotel was close to the airport as we needed a place to sleep during a 14 hour stopover. the staff were excellent and got us into our room at 8am…well before check in time

Easy check in, free parking, clean and quiet. Close to the airport.

Nothing I didn't like

Good Location from the airport. Good breakfast.

Guest above room divider could be more sound proofing, foot steps could be heard from guest stomping on floor.

On entering the lobby, the room was a very pleasant surprise. Very spacious and the bed quite comfortable. Being close to the airport, there is of course aircraft noise and also street noise, but you stay here because it it is close to the airport and the train (BART).

A list of recommended restaurants in the area.

If u don’t mind jet noise this is a great hotel. Everything is equivalent to Marriott or Hilton Garden inn.

Wi-Fi is not consistent. Coffee sucks

proximity to the airport and freeway were fantastic. we were able to find restraints within walking distance and enjoyed our stay.

Room was spacious

Remote from restaurants

Very close to SFO ( a few minutes by shuttle) and within walking distance to both the Caltrain and BART stations.

Is under flight path but didn’t bother me.

The shuttle bus to & from the airport, though on our last morning despite booking the shuttle it did not arrive, the hotel staff were very helpful in this & got us a taxi. Breakfast was good once we had learnt how to use the waffle machine!! The hot water for a cup of tea could have been hotter.

Being in a room on the road side,I found the noise from the traffic very disturbing, maybe some double glazing to the windows would help this.

The room was ok! The hotel was closed to the airport and that was what I need it, shuttle was included, so that made a difference. Breakfast was ok, nothing special!

Convenient to airport. Good breakfast

Coffee was very weak

We arrived late and staff checked us in kindly and quickly. The breakfast was good and provided a variety of items. The room was large, the heating worked, and we checked out quickly. Parking was easy and we could gat bags in and out easily.

The luggage cart didn’t fit through doors. We found it easier to lug the bags in a couple of trips rather than use the cart. The heater in the room made more noise than my wife liked.

Breakfast was good. Good location. Good service. Great facilities.

Shuttle times 24/7

The room was nice

The WiFi was horrible. I liked the hotel initially but when I tried to use the internet it was nonexistent. Until it is remedied I will not be back to the Atrium.