Hilton Philadelphia City Avenue
About this hotel
Situated 5 miles from the sites and attractions of Philadelphia city centre, this hotel boasts spacious meeting and banquet facilities along with a variety of first-class amenities and services.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Bala Cynwyd, PA
Hotel in Bala Cynwyd, PA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.9/5.0
Good(357 Reviews)
100% verified reviews
8.0
The fact that it was a target in walking distance
That the bed had a random stain on the sheet underneath
3.0
15 dollars parking per day, big bed.
The staff desk is unfriendly, they don't help you. We had to wait for our room after checking time, this delayed all our booked activities. Also they found and then threw away my gold earrings.
The location is far from everything, you need to take Uber for the city center for 20 dollars.
4.0
We went to the restaurant for breakfast and hour and minutes before breakfast time was over and were told no one else would be seated because the kitchen was backed up. No apologies, no alternatives given. Asked for a manager and were told they would not be there for another hour or two. The staff was very rude and had no customer service skills whatsoever. Also the tub clogged and the sink was leaking. Overall not what I expect from a Hilton
10.0
Everything
N/A
10.0
They were very professional!
N/a
10.0
Close to the city- staff were so friendly and welcoming- clean facilities and room
1.0
The front desk customer service from Maylene or something like that was absolutely terrible and rude! Would not recommend or stay here due to their customer service!!
7.0
Valet was nice the concierge was very polite and the check in staff did a great job.
No towels in a supposedly cleaned room. No coffee cups with the coffee maker.
5.0
Hotel was clean, fairly quiet, and had a very nice breakfast service.
Shower temperature could not be adjusted! It was either scalding hot or freezing.
1.0
Property was nice.
Didn’t get to stay.
7.0
I liked the shower and the cleanliness of the room.
I did not like having to wait a hour for my room to be ready. I came at 4pm and didn’t get my room key until 5pm. There were a lot of people waiting in the lobby waiting for their room key as well.
9.0
Accomodating staff.
10.0
Convenient location. The facility is nice and quiet.
9.0
Great spaces
Some spaces need renewal
2.0
The air conditioning
There was puke in the lobby bathroom sink. Our check-in was supposed to be at 4, they made us wait until 4:35 and never called us. Also, there was about 16 screaming children running around, kicking trash everywhere.
1.0
Location. Near a lot of restaurants
Not worth the money at all. The ceiling lobby was leaking onto a couch which made a wet spot that I almost sat on.
The electrical outlet by the bed was falling apart
Food wasn’t that great in the restaurant
10.0
The room was nicely designed and arranged.
It wasn’t cheap
3.0
My card was charged twice for a one night stay. The facility was not clean. Spider webs, dirty floors and rugs. We have to spend time in Phila over the next four years. Hoping the Courtyard Marriott does better.
7.0
Breakfast was very good - though it was included in original reservation yet we were charged for it
being charged for it !
10.0
Location, staff
It’s a good surrounding area, quiet, safe and convenient!
1.0
The shower was spacious.
I already submitted a Google review. It would be too much to retype in here. From cleanliness to staff being jaded and rude, the hallways smelling like weed, food on the floor, no parking, no breakfast, to the elevator not functioning.... I totally regret booking this hotel. Never again!
8.0
The staff was extremely pleasant. The greetings from the valet staff as we entered and as we left the hotel made us feel very special. The check in and check out were a breeze.
There was only one trash can in the room (the bathroom) and even though I booked for two adults and two children they only gave us two towel sets. I think if you book for four there should be a minimum of four sets.
8.0
The pool was little compare to other pool
9.0
very clean
FAQs
How much does this hotel cost compared to others in Bala Cynwyd?
The average price for a rental in Bala Cynwyd is $142 per night. This rental is $95 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Philadelphia City Avenue. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Philadelphia City Avenue. Enjoy the water!
Is Hilton Philadelphia City Avenue pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Philadelphia City Avenue?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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