Hiltonのmemberなのに、Booking.comで予約した場合は、ポイントが付かないと言われ、Hiltonのカスタマーセンターへ自分で申し出るように言われた。 世界各国のHiltonに宿泊したが、一番対応が良くない 立地の割には宿泊費が高い

Customer service was great. Jay checked me into my room and I asked for a bellman to help with my luggage and there was none available so he went and did it himself.he went above and beyond.

Elevators. One was broken when we arrived and the one broke down on a Saturday night with people in it. It made me and my friends I was with very uncomfortable riding your elevators. Also me made a ton of noise like it was about to break. Due to 2 elevators being out it took for ever to get on an elevator.

Excellent customer service

N/a

It was close to the convention center, restaurants, the beach and a shopping mall.

Room key issues, rude behavior in the bar by staff and patrons, and the electrical outlets didn’t work.

ロビーに色々工夫が、あった

朝食 温めものが、オプション設定は、ありえない ホテルの朝食まで、チップを払うことに非常に違和感

The restaurant and housekeeping staff were great, friendly, and helpful. Good location for the purpose of my visit.

The front desk staff made several mistakes when checking in and checking out. Although my colleague and I had the same reservation, we were checked in for different lengths of time, charged different amounts, and the "included" breakfast was also handled differently.

Good food

Almost everything but staff service was good. Bed was old and lumpy. terrible lighting

従業員の接客がとても丁寧で良かった。 朝食も美味しかった。

部屋のトイレが流れにくかった。

The open floor plan, walking in

The room carpet was very dirty

Bathroom is out dated. Need updated plumbing.

The check in staff

Very clean. Staff was excellent

Nice

Pool

Valet parking

Room was dusting And not clean

Absolutely perfect for us. The shuttle service was so convenient and we got to see the whole area while sticking close to the water

Is very good

Very good conditions. The front desk personnel so nicely.

walking distance to restaurants and marina room was good size

very expensive for room without breakfast and not great first impression when view from room was obscured by filthy window! very noisy at night with guests and outside Joy riders in conference centre car park

floor/room was quiet, had a gym and the ability to have breakfast and I could get coffee inside the hotel. Overall very functional which was key given I was there fore work.

Water in the sink smelled like sewage, I ended up brushing my teeth in the bath tub. Window was super dirty, my constant view was dirt. Food at the restaurant was pretty bad and really expensive. There was no kettle to boil water and make some tea. I had to go ask for toothpaste instead of being included in the toiletries. One night I was really thirsty and they had ran out of water battles and the pantry does not have water!! how crazy is it a hotel without water for its guests?

most staff very friendly & helpful

some staff completely unhelpful

Self-parking garage was not available. Also, EV chargers were blocked/tapped-off.