THE LOCATION WAS PERFECT FOR THE REASON THAT WE WERE IN TOWN. THE ROOM WAS LARGE. THE STAFF WAS EXCEPTIONAL FRIENDLY AND HELPFUL. BREAKFAST WAS HOT BAR AND HAD GOOD OPTIONS BUT NEED TO BE KEPT FRESH.

BEDS WERE THE WORST - HARD AND VERY UNCONFORTABLE - THE ROOM STATES A FOLD OUT BED AND A PUL OUT COUCH BUT THERE WAS NO FOLD OUT BED. AND THE MATTRESS ON THE COUCH NEEDS TO BE REPLACED IT WAS SO OLD AND TADERED. THEY PROVIDED NO PILLOWS AND NOT ENOUGH BLANKETS FOR THE PUL OUT COUCH.

The breakfast

The overall experience didn't meet my expectations however it was decent.

Best breakfast ever, you could order your own omelettes, omelette chef was excellent! Evening reception with drinks and snacks.

Wi-Fi wasn’t always great in the room. It was hard to get information about the civil rights museums, etc. from the hotel. There was not a first aid kit in the hotel. (I had fallen, not on hotel premises) and needed a bandage.

The breakfast

For the value. The rooms needs to be updated and better parking. Also when we was coming out the room, a boy was running and playing with a dog on the 3rd floor.

This is the second year our family and friends have stayed at the Embassy for an event at the convention center. The Location is prime, the Breakfast is great, lots of options to chose from, we enjoy the bar area and snacks during happy hour with complimentary drinks, over all the Embassy has everything to offer ! We had a great corner room overlooking the beautiful historic train station and river.

I wished the parking situation was better and that you were not charged extra to park in the hotel parking lot we ended up having to park in the parking garage paying $10 and the walk over, we would have parked in Hotel parking despite the extra fee but it was already full upon check in. Parking and hauling all your luggage over from the garage in the August heat was a little much especially since the elevator in the garage was a broken down. Also it felt unsafe, with the grey hound bus stop there and people loitering around, the stair wells were really dirty in the parking garage.

The Staff and two of the Bartenders, Help to make my stay very nice. One is the supervisor of the bar, the other Lady is Tall. Sorry didn't remember the name.

N/a

The room, service, and food

everything was great

Close to the city

Spacious room, breakfast buffet.

The hotel is located right across the street from the large conference center.  We just parked our car in the parking area at the hotel, and then just walked across the street. Everything was so convenient!

I loved how luxurious it was made me feel as if I was a star staying at a fancy hotel

Only thing was it was warm in my room the air wasn’t working properly

This hotel was absolutely beautiful. And that five star breakfast was amazing. I definitely look forward to staying here again with me and my husband.

There is nothing to complain about. This is an amazing hotel. 

location, friendly staff, clean environment. happy hour refreshments and morning breakfast

AC unit was annoying and had a hard time falling to sleep

Breakfast and location

Love the party venue spaces

Room could've been cleaner Slow and crowded elevators

clean atmosphere, downtown location in walking distance to shops and restaurants. beautiful breakfast spread!

The property was in a great and safe location.

I didn’t like having to use the room key to exit the parking lot.

Staff was exceptional!

THE FACILITY IS NICE AND MODERN. THE BREAKFAST AND THE HONOR BAG WERE REWARDING.

PAID FOR PARKING AT $20 PER DAY, A BIT EXCESSIVE.

The swimming pool was open. Was happy that even though the room wasn't ready on time they gave me a key to get in the pool.

Hated the pool had a thousand Nats flying around it. Even though check-in was at 4 pm. The room wasn't ready when I made it there at 4:30 pm. They told me they would text me when it was ready because they had a wait list (I was number 5). While the kids were in the pool at least over an hour later, I had to check and see if my room was ready, which she said it was just to go in the room and find somebody else hair tie in the corner of the floor next to the sofa! Also, the breakfast wasn't how it used to be when I stayed years ago.