Fantastic location! Big room

The shower

Ubicación, instalaciones, vista espectacular desde mi habitación.

Personal del front desk con poca iniciativa de servicio. No hablan español ni tienen la más mínima intención de auxiliar al huésped. El agua para bañarse no estaba suficientemente caliente.

كل شي نظافه موقع اهتمام

لاشي

Bien ubicado pero personal nefasto con excepción de Gabriela la señora que trabaja en el restaurante. No lo recomiendo !

Su personal y costo -beneficio, no se justifica !

Good location. Close to a lot of shops and restaurants. Room size was nice. View was amazing. Great room service. Nice to be able to cast to the tv from phone.

No hot water!!! Fridge wasn’t cold enough. No microwave in room. Beds weren’t very comfy. No food delivery to room.

Die Lage ist super, sehr gute Anbindung an die Hochbahn und die Blue line zum Flughafen. Sehr bequeme Betten und eine tolle Aussicht aus dem Zimmer mit Riverview

Everything was nice and clean and the view was amazing

I didn't get the room as it was described to me in my conformation was suppose to be a double spacious room with a sitting area and shower and separate tub.

I liked the location and fast check-in. The room was specious and the beds were comfortable, clean and tidy.

I did not like the bathroom towels. They are small and limited in number. They don't smell nicely as you expect from clean towels. There is not enough toiletry for couples and are not replenished daily.

habitación muy grande con ubicación inmejorable

la regadera no funcionó. la arreglaron después de llamar 5 veces .

Excellent location

Modern

No breakfast included,have to pay $30 for breakfast,thin walls,musty

The location is excellent, very central/loop, and amazing views across the river. Our upgraded room was lovely and clean (albeit very very noisy, as low level facing road). Some of the staff at reception were lovely and very helpful - Deja and Dominic in particular. Gyn was lovely overlooking the river.

All rooms with city available were close to a noisy lift. We were re-roomed to an upgraded room with river view but unfortunately the cars/car radios were even more noisy. The member of staff checking us in was not very helpful. A large deposit is taken off credit card and there was some confusion around the final payment/refund. Also we booked with breakfast included, not something the hotel seems used to.

We stayed at the hotel 14-16 of July, we payed the deposit , the staff said they will return money after check out, but 1 month we are still waiting our money back

The location is just perfect

Room types do not match with those advertised on booking.com

Couldn't think of a better location! High quality beds and equally equipped room, large enough for a family of four.

Elevator service was limited at the time - long waiting before the ride up or down due to necessary repair to two out of four elevators.

Great hotel close to the Riverwalk. The staff were very friendly and polite. The room was very big for 2 people with a nice sofa. Comfy bed.

Don't know.

Location and valet

No microwave Dirty towels delivered to the room