Large, comfortable room, excellent central location.

There is no reference to any damage deposit anywhere on the property page or during the booking process. And yet, not for the first time using Booking.com, such a deposit was demanded ($250 in this case). This happens with bookings via Booking.com far too often, but it is also a big minus for the property.

close to everything

where did the microwave go? also had balcony room last year but none this year

Location is excellent. Staff were generally nice/friendly. Price per night was a decent value compared to other hotels in the area.

The room felt a bit outdated. Newer light fixtures and vanity in the bathroom + more modern/updated curtains in the room is all it would really take to make it feel like more of a 4 star hotel. And maybe a new coat of paint with a different color (any yellows give off road-side motel vibes).

Friendly staff and clean room

Nothing

Location and cleanliness

Stuff wake me up around 8 am for room cleaning, twice.

Me encantó el servicio el lugar todo queda céntrico le doy 5 estrellas

I love the pool and bar area made my day

I didn’t like that the pool area was strict about certain things

Very comfortable. Good sized room. Pleasant restaurant. Friendly staff. Not too far from tourist attractions.

All fine

Location, pool and the staff

The cleaning personel knocket at the door from 8.20 the day we should leave the hotel. And then two more times. We think it’s not okey to be disturbed this early at a hotel, and why so many times before check out time?

The balcony was perfect sized for a couple. The location is fantastic with plenty of restaurants and entertainment to behold within walking distance! The WiFi works great as well!

I suppose if you had more than 2 or 3 people with you the balcony would get crammed. Also not having a Microwave was a little bit of a bummer, not able to reheat any leftovers.

The location and the staff.

They put refrigerators in the room but no microwaves! That’s crazy

Location

Smaller room

The room was clean the service was above and beyond. Stacy at the front desk was great. Her customer service was unmatched.

Location, pool area was lovely, smiling and friendly staff, comfortable and a good value

Need to bring back room service, breakfast service in the restaurant left much to be desired with very long wait times (15+ minutes to be greeted by our server and longer for coffee/water) and not great service (no checking back to see how things were, no condiments brought out so after got coffee had to wait for cream/sugar, 30+ minutes for breakfast to arrive and when it did it looked like some of the toast and sausage had fallen off the plate - 3 toast half’s instead of 4 for example - and wasn’t the warmest. Also for some reason our tv didn’t work properly, we couldn’t get the espn channel my daughter wanted to watch. Someone came to try to fix it but couldn’t so left a note for the next days staff to replace the tv … I don’t think they ever did?

Pool, restaurant and the staff were nice.

The rooms were very old feeling and not as clean as expected. My wife opened the complimentary toiletry packet and it had already been opened and mostly used.

Everyone was very helpful and friendly. They helped us get around the city and always greeted us with a smile.

Everything was great

Piscina

Se paga extra desayuno y parking.

A gentleman named Desmond checked me in and made the experience a pleasure. He was resourceful and great at his job. A+

Great location, super nice and helpful staff!

wish it was cleaner and updated, room and bath was old and worn out

Mike was amazing, he made our stay perfect. He helped us hook up my sons xbox. Every single staff member went above and beyond. The staff were kind, generous, and professional. I seriously can't say enough good things. It felt like a 5 star hotel. My family was treated like a VIP. Love this hotel.

Nothing

Very clean room and the location

The pool not always was clean

Location and staff