Property had very comfortable beds.

Property was extremely noisy, we stayed on weeknights (not the weekend) and had to sleep with ear plugs in every night purely from the noise from nearby venues and the drummers on the streets drumming on plastic buckets. The cafe/restaurant food available at the hotel was extremely limited and was not nice, it was just low quality stuff with no nutritional substance. Hotel still hasn’t responded to me about a package arriving under my name that was due there before I checked in.

La ubicación es muy buena, aunque la calle es ruidosa no se escucha en la habitación, en general habitaciones cómodas.

La limpieza de los cuartos no se hace diario, se hace cada tercer día. El recibimiento en el lobby se sintió hostil para personas que no hablan muy bien inglés.

The location, comfort of the rooms

Location perfect

Food was extremely poor both in selection and quality

The very best location in the Quarter and the staff was amazing!!!

The prefect balcony over Bourbon. The concierge and the rest of the staff was so accommodating and helpful! The valet recommended Deini's and the concierge recommended Iberville Cuisine and BOTH were exceptional!

Wish the bathroom was bigger

Location and friendly staff

Wish we had the opportunity to use the pool. Our schedule didn’t allow it.

Loved that it was on bourbon

Got charged 3 times and only got one payment back!

Close to lots of things (central location), mostly comfortable, staff was mostly attentive

The floor I stayed on smelled strongly of vomit and the room as well (though less so). We mentioned it to the front desk -- one employee seemed concerned, while another was rather dismissive. Breakfast was also confusing and not the best service.

Location, great staff, super valet people (especially Chris and Evan)!!!

Nothing

Food availability at the hotel. Did not quite seem up to the other aspects of the stay

The location so we could be in the heart of the French Quarter. Large windows on main floor looking out onto activity but not being in the midst of, if you didn’t want to be.

Nothing negative to say.

Very clean & staff was very friendly!

The location of the hotel was perfect.

Getting breakfast was unorganized and chaotic.

Location is Awesome

As a travel germaphobe, I REALLY loved that the hotel was updated and clean. The staff was professional, friendly, and helpful.

I was not prepared for the amount of French Quarter party noise seeping in through the walls. Fortunately, I can sleep through a hurricane so it didn't disturb my sleep.

I just like everything they had full bar full pool area vallet just wonderful

Everything great

The location

The homeless population hanging outside of hotel

Very nice and good location

No water pressure in the shower

Excellent staff. Cleanliness

Nothing

Location of the hotel was the best and once we switched to the Bourbon street balcony room we truly enjoyed the hotel.

Breakfast was very greasy and it wasn’t fresh. The cappuccino machine didn’t work properly to make foams. Hotel staff were not as friendly as I was used to ( I have travelled a lot around the world) They would not try to keep us happy or satisfied, they would only do the bare minimum of what was expected of them.

The bedding was nice.

The kitchen and food service was slow, but the breakfast sandwich was good.

Everything, from the time we parked at the vallet, check in, the room and the check out.

Bathrooms was small in a king balcony

Four points is right in the middle of all the action! cnr Bourbon and Toulouse Streets...wow the local scenery and people are out there...you can walk along the streets night and day drinking margaritas and you must try a Hurricane at Pat O'Brien's 🤩 The courtyard pool is a great place to have a sip and a cool down too.

poor homeless people lying on the streets

Comfort

The cost