The room was good with a great view. I do like a separate area with the bowl and mirror in the bathroom. I need to refrigerate medication and they did provide a refrigerator at no additional chare.

Parking was ridiculous! We drove around for over half an hour to find a parking space. I was old there would be free coffee at the pizza sop until 10AM only to find it was only until 9AM and I had asked three different people. Very disappointed.

Everything was great! I asked for an oven view for my birthday and they were able to accommodate which made me really happy. Front desk, bellmen and valet were all amazing.

Little disappointed the pool was down and didn't at least get a resort fee refund. Bed was a little stiff but still pretty comfy

Location, service and comfort

Parking was expensive

Close to everything. Hip atmosphere nice staff

Told parking 45$ charged 65$

The room was okay staff was somewhat helpful

Description said beachfront it was not it’s was across the street and past a large building. Plus xtra to get on the beach every day. Parking was $65 a day plus a $25 day fee for Wi-Fi. This should be included in the price of the room when booking. This added $90 a day to our trip. After cleaning our room housekeeping left are door open all day while we were at the beach luckily nothing was missing. We told them at the front desk and got a lot of run around say the had to talk to their manager. No frig in our room not great for a 3 night trip.

The hotel was very well maintained, the staff was very friendly and even got us an upgrade! The room was spacious and clean.

Staff was very friendly. Bartender had a great personality and was very engaging. Pool area was very clean with an attentive staff as well

Beautiful room, very comfortable with a lovely view. The location was great, close to the beach and boardwalk. We went to the Stone Pony for a concert and it was a quick walk!

There was no coffee available in the morning! There was a station set up on 1st floor with boiling water but no coffee. I asked at front desk about coffee and then there was confusion re why there was no coffee and they stated that it would be out shortly. I waited for approx 10 mins and still no coffee. A coffee pot in the room would have been a good solution! In addition front desk staff had very little information regarding breakfast locations nearby and recommended a diner that they stated was a 10 min drive. We did our own research and found good breakfast options nearby and we walked to Ocean Grove and had a delicious breakfast at The Starving Artist!

When we arrived they didn’t have open valet parking and all street parking was taken. There should be enough parking available for guests.

beautiful location! gorgeous hotel & super clean.

n/a

clean

front desk staff, one lady was very aggressive and her voice was way too loud. seemed like she was yelling at everyone even though she was trying to be friendly

Staff responsiveness. Location of the hotel and it amenities .

N/A

They upgraded our room to an ocean view because the parking provided by the hotel was full.

The bellman was great. The front desk guy at 5:30 AM was very helpful and went and got my car -which he had to do because you don’t have a Valet on in the morning, which I think is a subpar idea at $65 a car!!!! Also you missed our wake up call!! And that’s why your ratings went down for me. How can you do that? Ridiculous. What year is this? It should be automated.You should puck up my parking charge because it ruined my morning & I almost missed a very important meeting.

The fact that you didn’t make our wake up call!! See above. And the fact that you don’t have a Valet on in the morning. People leave early for meetings. Get a clue. Thankfully the front desk gentleman was very helpful and helped me find my car. Also for your rate include bottled water at least.

Staff was very pleasant and helpful. Main floor is nice and welcoming.

The rooms are old and run down. Layout of the room required a light to be on to avoid hitting wall or bed frame when walking to the bathroom. Bathroom layout of sink and toilet is a joke. The toilet was 3 inches away from the sink and where the hand towels hung. Top of desk, nightstands water stained badly. They should firer the painter, as there was paint splatter on bed frames and parts of furniture.

the location.

Bathroom was a disaster. Plug in the shower didnt work. The ring around the faucet was dislodged. The elevators were slow and sounded like they were on the verge on collapse. For a room that cost over $350 for one night, honestly I expect more.

location

the shower had only a trickle of water upon checking out I informed the desk manager. her response was “ that’s engineering not me”

My room was Insanely hot. There was no way to turn on the air conditioning. It was at least 90° hot and that is unacceptable for the amount of money I paid for this room

If you had air conditioning working it would’ve been so much better. Thank you very much.