Good location near Mystic Seaport,nice comfortable room,simple breakfast!

Needs a “better sign” to show where OFFICE is located

Good value for money. Room was a good size. A strange smell in the room, not sure if it was musty or something, this was the only negative, otherwise great location if visiting mystic. Would recommend for a short stay.

Reception on checkin was not that friendly. But checkout reception staff were very nice.

Alles neu, großes Zimmer, großer Parkplatz, Kaffee, Tee und Donuts zum Frühstück umsonst. Schön eingerichtet.

Duschvorhang im Bad

My daughter caught an eye infection. From the sheets it smell and the staff is use

It was nasty and the staff dirty sheets couldn’t get wash clothes or blankets

The location. There was everything we needed was very close. Which is good because they didn’t even provide coffee. Not in the room I can understand, but not even in the breakfast area.

We missed our connecting flight to Providence due to Airplane problems. We didn’t get to check in until the morning of our second day reservation. They said they had us as a no show. So She had to cancel our reservation. Then charge us through the Hotel. It was 8:00 AM we had been in a air port all night. I just wanted to take a shower I didn’t care what she did. My mistake. They don’t seem to like working with other booking companies. I don’t there system are up to date. No coffee on premises was a drag. But there was places to get some not to far from there.

Very clean. You can tell this is a new facility.

No walkways to the doors. Elevator broken. Advertised breakfast but it was bare minimum

The room was good. The bathroom small but adequate. The pillows were too soft for my liking but there were more than enough. The breakfast area was clean and well stocked.

The elevator was out of order. Not a big deal, but would be for some.

The location was great, very close to everything Mystic has to offer. Room was very clean, spacious, and well designed, lots of towels, soap, and shampoo. All of the staff were very friendly. Easy access from parking lot. Tasty breakfast and good coffee, too.

We couldn’t connect to wifi upon arrival. The front desk informed us that we had to call the company you use to troubleshoot the problem which took more than half an hour. The company finally gave us a promo code to use. Using the passcode, we finally got on. The other negative was loud footsteps and noise when the guest above our room arrived after 11pm.