Highly recommend this hotel. The room was a bit compact but the layout worked really well and the bathroom was a good size. The bench under the window was a great place to put luggage. The bed was very comfy too. The staff are very friendly and professional. The location is good for the outlets, restaurants and Walmart.

Nothing

This hotel boasts a good location and really nice staff.

The hotel needs more staff to take care of the vast number of issues with the rooms (bad shower faucet, uncomfortable squeaky beds, toilet that does not flush properly, toilet paper in really awkward location, and breakfast hours and pool hours that end too early.

Staff is friendly and helpful.

Did not have

Bed

Breakfast as usual was fantastic! Staff ready to help! Thank you.

Enjoyed my stay. Thank You.

Loud guest in opposing rooms

The jacuzzi tub even though jets weren't as strong as they usually are.

Shower and sink drain very slow and bed sinks in the middle.

First night this time was fine, I decided to stay another day BIG MISTAKE!!!

Where do I begin with this one... I knew I would be away a good portion of the morning and afternoon, I asked the staff to replace the towels and empty the trash ONLY... When I returned A LOT OF MY THINGS WERE GONE, of course I'm upset, I talk to the manager on duty, though she tried her best to be kind and understanding of the situation, she wasn't helpful. Upon further inspection of the room and my belongings in the closet, I find other things missing, something insignificant someone, but held great value to me and can not be replaced not to mention the money stolen from my things and the only explanation is the housekeeping staff says she didn't go in the closet.. so you're stealing and half ass doing you job. This was definitely a disappointment, I hope no body else gets violated like I did.

The room was a decent size and had an excellent bathroom. Coffee available 24 hours at reception and the location was good for access to the highway and a decent variety of fast food outlets. Good laundry facility.

Breakfast stopped at 09.00. We thought this was unusually early for the breakfast to close and we were never made aware of the breakfast times either at check-in or in the room info. There was a small sign posted on the wall behind reception showing times 06.00 to 09.00 but was this was easily missed. We went down for breakfast at 09.15 and the girl who was clearing up and made no offer of even giving us some muffins etc. and was quite rude to me when I asked if there was anything at all we could have by telling me I was too late and she didn't make the rules. It was only after a chance conversation with the manager they conceded to give us some cereal and muffins to take to the room. The staff could be a lot more helpful and informative

affordable for being last minute

the vending machine charged me $5 for a water bottle & $10 for a small bag of cookies even though it says it’s $1.50

Very friendly staff, clean & comfy bed.

The room was very small for the price and cramped for 2 people.

good value for money

none

Staff was incredible. Every one of them. 5 star staff.

Not spic and span.

Nice evening front desk staff.

Entire hotel stunk of Marijuana. Absolutely disgusting.

Was easy to travel with a pet at this location. We decided last minute that we didn't want to drive all the way back to OC from Yosemite, and booked this room at 9pm. Pillows were awful/not comfortable at all, but the bed itself was nice. Big bathroom, big tv. A big room in general.

Parts of our room were still visibly dirty. I even saw what looked like cobwebs near the corner window area. The TV was big, but the instructions on using the different remotes didn't work properly. We also weren't given the wifi passcode when we checked in, but despite calling the front desk a few times, no one picked up.