Hilton Garden Inn Nashville/Franklin-Cool Springs
About this hotel
This Franklin, Tennessee hotel is completely non-smoking and offers free high-speed internet access. The Cool Springs Galleria and Nissan North American Headquarters are minutes away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Map of Brentwood, TN
Hotel in Brentwood, TN
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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$$$$
Reviews
4.1/5.0
Excellent(199 Reviews)
100% verified reviews
5.0
Good location
Our toilet seat was broken. Nobody was at the front desk when we arrived or when we were trying to check out. We had to stand there and wait. There were three of us staying in a room and they gave us two towels and housekeeping never came.
8.0
Very clean and pleasant, loved getting to watch Showtime during my stay.
7.0
Very clean room. Plenty of space and room for suitcases etc. we didn’t spend much time there except to sleep and shower.
Breakfast was not included in the price. Sorry. But hotels need to have free breakfast. It’s a convenience to offer. We walked over to Duncan Doughnuts. It was less expensive.
4.0
We requested early check in and staff kept telling us to call back and check. We felt it was handled unprofessionally. We called three times to check back. Also, we needed extra blankets. The desk told us to come get some because they were busy. When I got to the desk, the desk person could only give me one because it was a full house. We thought this was poor service that a hotel didn’t have more extra blankets on hand. And, I’ve never had to go get things I needed. Full service hotels typically deliver stuff that’s needed.
See above
6.0
The Hotel was very clean
The shower was terrible. Very little water pressure. Could not even rinse your hair of shampoo due to low low water pressure.
1.0
Location, clean, value.
Our room wasn't ready and we got a king, when two queens were booed. We finally got in our room after concert at 2:00 in morning. We had to ready together in one bathroom, not good.
9.0
They were able to accommodate us with the upgraded room we asked for. Everything was clean and good location.
Receptionist was a little rude.
8.0
The location and staff.
My room only had 1 small trash can which was in the bathroom and there were no towel racks in the bathroom to hang up the towels or wash cloths.
7.0
Breakfast had a great variety of options
I was unable to take a shower due to a pipe leak. I notified the front desk and she said she was unable to accommodate due to me having booked the room with a third party.
10.0
Beautiful room very relaxing and comfortable
Only little things some bath fixtures were loose, and cabinet door was missing screws, jacuzzi bath would not produce bubbles. That was one reason i booked that room in the 1st place...nevertheless it was a relaxing and wonderful stay.
10.0
quiet and confidently located
5.0
The room was nice with the jetted tub which was very relaxing. The room was clean and the it was a nice quiet location which is what I was looking forward to. Great stay for 1-2 nights. Room was affordable and staff were very nice.
10.0
The property looked perfect
5.0
no room service after the website advertising said room service
5.0
clean and good location
horrible pillows, warm refrigerator, does not keep food cold, horrible front seat service, treated guests like a nuisance. no restaurant menu or any information of any kind in room, rain shower head not good for washing soap out of long hair.
6.0
I liked that this location was tucked away and not on a busy street. The facility was clean, the room was clean, and the halls were quiet throughout the night. Hotel fridge, microwave and coffee maker worked as they should.
Some of the sugar/stir kits were already open and not replaced from the previous visitors. We were not able to connect to free WiFi and did not expect to pay for the WiFi. Vent fan in the bathroom was broken.
5.0
location
on the website it said their was room service , we had to go ask for a menu and them had to go down and get the food ourself . so there was no room service we had to go get the food ourself
10.0
every thing
whirlpool
did not work
FAQs
How much does this hotel cost compared to others in Brentwood?
The average price for a rental in Brentwood is $135 per night. This rental is $51 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Nashville/Franklin-Cool Springs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Nashville/Franklin-Cool Springs. Enjoy the water!
Is Hilton Garden Inn Nashville/Franklin-Cool Springs pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton Garden Inn Nashville/Franklin-Cool Springs?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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