Holiday Inn Louisville East - Hurstbourne, an IHG Hotel
About this hotel
Located just off I-64 and less than 12 miles from downtown Louisville, this hotel features an indoor pool and on-site restaurant. Free WiFi access is available.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Jeffersontown, KY
Hotel in Jeffersontown, KY
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
4.0/5.0
Good(219 Reviews)
100% verified reviews
9.0
Staff extremely helpful! Hotel very comfortable and nice! Laundry was free if you had own detergent!
10.0
Cool
Nothing
9.0
Great Location
Value for money
Great staff
Breakfast
8.0
The room smelled a little musty.
9.0
Friendly and helpful staff, amazing bedding, big room that was clean
No fan in the bathroom
9.0
Convenient location, very comfortable stay!
9.0
Good location. Nice room.
the breakfast wasn't free. You were given a voucher for one person and everyone esle had to pay for breakfast. This was not what was advertised on the website
1.0
Nothing
Called half an hour before check in and said they over booked. They had a smaller room we could have. No free breakfast as it was stated on website. Rude clerks said no free breakfast because booked though third party site. Asked for receipt was told no because of booking though third party site. TV was turned off on morning off check out by 8 am. Check out was 11 am. Worst hotel ever. Will never go back.
7.0
parking was easy with hauling a trailer
I didn’t like the fact that breakfast was not included in the stay. $10 for a breakfast buffet is not necessary when you are getting $135-175 per night for a room. should be included. My opinion only of course. thanks
10.0
I loved how they had so much to offer, the location is perfect & the staff is absolutely amazing!
I didn’t like the check out time .. I feel it should be a little later.
5.0
it was very clean and rooms were spacious and comfortable.
The PAID FOR breakfast was cold and bland. Definitely not worth what was paid for it. The lack of pet fee information available until we got to check in. If I had known when I booked that it was going to be $25 PER DOG when I made the booking, it would have been better. Instead a got a piece of paper that said $25 pet fee that I signed and then got charged per dog. It was a last minute trip to Louisville and on a budget. Could have done without the surprise $60+ in fees at the end. The room we booked was more expensive as to include breakfast. And then we were charged $30 for breakfast. What a bunch of thieves.
3.0
location
our room had issues from time we arrived
5.0
The breakfast buffet was excellent. Great selection of food and beverage items. Very clean. Location was close to restaurants and a grocery store.
Check in was 3pm, but our room was not ready until 4:30pm. Upon entering our room we observed that it had not been vacuumed and there was hair all over the bathroom floor, tub and counter. I also wiped down the furniture surfaces because they were covered in hair and dust.
10.0
comfortable and nice
Staff hadn’t put in entire reservation and I almost had to pay for one of the two rooms I reserved a second time when I checked in.
7.0
Nice size room.
The AC didn't work but was repaired and also I asked for the room to be cleaned while we were out but it was not. When I called the front desk they didn't apologize but did bring clean towels.
9.0
It was very clean and well taken care of
They need to make the outside main entry more announced. There is a old main entry that is no longer in use.
4.0
the location is close to a lot of food in the area
there was a gap in the blackout curtains and there was a peeping Tom. it made the rest of the night uncomfortable
6.0
The building is older and there were odors in the hallways. There was one microwave on the entire floor and the room it was in had a foul odor. There was no vending machine on the entire floor.
FAQs
How much does this hotel cost compared to others in Jeffersontown?
The average price for a rental in Jeffersontown is $106 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel. Enjoy the water!
Is Holiday Inn Louisville East - Hurstbourne, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Louisville East - Hurstbourne, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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