The staff! Cliff was incredibly nice and gave us indications on what to do and where to go.

It'd be great if there was a non-diary option for breakfast (oat, almond, etc).

Trato exquisito, limpieza y buena ubicación.

the location, the value, the breakfast, it was comfortable and clean.

I didn’t like being watched by staff in the pool area with my family. If anything, this feeling of being watched like is probably the reason we won’t return. It made us uncomfortable, especially at times when we were the only ones using the pool and a staff person would just sit there, in a patio chair by the edge of the pool, and literally watch us. Signs posted saying no lifeguard on duty right next to the sign of what the pool rules are. So they’re not responsible yet they are? We can read both signs. I know there isn’t a lifeguard and I know the rules and respect them to make sure my children follow. I was approached two times because of a rule my children supposedly broke. They didn’t even give me a chance to act as a parent and tell them to not jump in the pool or to stay out of the hot tub-which are my own general rules anyway. I didn’t appreciate that at all. So while our stay was pleasant and of great value, we came literally to swim in the indoor pool because it was April vacation week and that experience wasn’t what I was expecting.

The staff

The breakfast

location was great and staff was very friendly

it was raining and the sliders leaked

…room super clean! enough space, and they were super attentive to my toddler with extra sheets, pillows… The indoor pool the kids love it!

just some details in the bathroom, maybe is time to do some renovations…

The staff Liam and ? (Can remember his name) at the registration we’re so kind and helpful. Much appreciated.

I guess you can’t control the rain, so nothing !

Staff was exceptionally nice and accommodating. Great location, kids enjoyed the pool and I loved the hot tub.

Heat in the room was difficult to adjust. Breakfast could have been healthier by adding fresh fruit and eggs.

One of the nicest staffs in the whole of Hyannis. Great location near downtown as well.

Nothing worth complaining about.

everything

The front desk manager, Cliff, was fantastic. Warm, welcoming and helpful. Felt like family.

Staff were amazing - so friendly, helpful and just made our stay very personal as they really wanted to advise and help make our trip great. Cliff, Eric and Lee, I believe, are fantastic in front office. The housekeeping and general staff around the hotel were also very helpful and friendly - more so than what I've experienced in other much more expensive properties. Location is excellent - one block from Main Street with a long street of shops & restaurants; and just two short blocks to the harbour area with more restaurants. Great to just park car at hotel and walk to a large number of shops, restaurants & bars. Rooms: while rooms are basic, they include everything you could need - comfortable beds, tv, great air-con, hairdryer, small fridge, etc. Indoor pool & hot tub and outdoor pool - all extremely clean. Continental breakfast - includes all the usuals and is a nice bonus these days when breakfast is not included most places.

The location was excellent. 10 min walk to the ferry and a 2 min walk to get to main st where the shops and restaurants are. Room was clean and staff was very friendly. would definitely go back!

Our view of the side parking lot

to me, this is the best located hotel in town. A block off Main, near the ferries. Good breakfast, 2 pools. Clean!

I was a little nervous about the security of the sliding glass patio doors, but I went with it. No problems.

good

good

This place is very well managed. Stuff is so nice and professional. Location is great. Breakfast by the pool is a plus. We will definitely stay here again when we visit Cape Cod in the future.

helpful friendly attitude of all the staff

nothing

Great location, clean, cozy.

great staff, good breakfast choices, clean, quiet.