Proximity to the airport.

Layout of the bathroom.

The room near the airport with a 24-hr shuttle was clutch since our flight landed late, at 2:30am. The breakfast buffet and service was great 👍🏻

I paid for one night as directed, since my flight was landing so late; the hotel confirmed that I should book the night before and just check in when I arrived. I was marked in the system as a no-show and charged one night's stay. Then, when I checked in at around 3am, they also charged me for one night. They also charged me for breakfast even though I booked a rate that included breakfast. The extra charges were eventually refunded, after over 30 minutes on hold and then 30 minutes on the phone with Finance. Just a headache!

Front desk clerk (Jonas?) was amazing. So welcoming, so friendly, said hello everytime I walked by. Genuinely wanted to make sure we had a great stay. Also, spent 2 hours at the lobby bar one night and had a great bartender (never got her name but she was asian with glasses and younger than the other bartenders). She made great drinks and was attentive and friendly. Both of these employees are the best at what they do.

The last night of my stay there was a non stop party next door (room 8023?). I've never called for security in my life but had to call them 3 times with the first call right before 9 pm and the final call around 5 am. This was completely ridiculous. There had to have been at least a dozen people in the room at all times. I have all the texts from when I reached out to Hyatt to have them end the party. Didn't sleep at all that night and I was flying to Florida the next morning. I don't usually look for compensation but thought I would be offered more than several apologies. No compensation was offered.

Good staff

Air conditioner noise all night. No hot water for shower. In need of refurbishment

I like the location.

The staff

The staff

I booked it so long ago that I’d forgotten breakfast was included. I wasnt reminded of this or any other facilities available to me when I checked in.

Close to airport, Nice appearance, Service was fine, room cleanlyness was good, Transportation to airport was good. Startrek Convention was okay during the day.

There was a convention of StarTrek convention had a very, very late party that lasted till past 2 AM into Sunday which was very noisy and my wife and I could not fall asleep until it ended. We needed to be at the airport @ 8:30 AM on Sunday.