Proximity to airport

1) When I arrived, the Television was not working properly, it took until the following day to repair. 2) The shower did not drain, I was standing in a ft. of water at the end of my shower. 3) There was no housekeeping the following day, I was told I had to request it. 4) Went to use the ironing board, but it collapsed as it was already broken.

Close to the airport

The room was dirty, The elevator did not work “ I was on the third floor with large suitcases “and the fire alarm went off every ten minutes from 4am until I finally just left at 630am. The staff was decent in the morning but I felt judged at check in because I booked a single king room and the guy at check in asked if I was sure that I didn’t want two beds because my partner and I are both men. This morning I felt like asking for at least a partial refund.

Big rooms, ok beds.

Not very clean, a bit loud.

It was close to the airport.

Unable to charge dinner at the hotel restaurant to my room. Or a beverage from the hotel shop. Wasn’t able to get a receipt when I checked out. Only hourly shuttles.

BED HAD BUGS...SHOWER HANDLE ALMOST FALLING OFF

The room was fine, the beds were very comfortable. Breakfast was OK, the fresh fruit of melon and grapes was delicious. Parking was free and on-site which was a bonus. My 15 year old son was able to do a decent workout in the gym, so he was happy.

The outside pool area had no parasols to shade you from the sun which was a definite miss as the sun was burning. The gentleman on reception was not very friendly and did not provide all relevant information at time of check-in so we had to go back later to ask additional questions which was unnecessary.

Rooms were a good size. Restaurant on site.

The breakfast was free for my husband but when I went to eat they said I would have to pay $14.00. Wasn't impressed with that.

Room size was good and overall, great value for money with the free shuttle service to the airport.

The bed was quite small and the property itself seemed old.

They advertised breakfast for $8.99 per person but they charged $16+ dollars per person. I went to the front desk to complain and the clerk was not emphatic. He simply said "that's the price" and no further explanation or action on his part.

The lobby area was descent

Very run down, one of the lights in the pool was floating in the water still attached by wires (unsafe). Our room was dirty and did not have functioning AC - was told they were working on it. After one night in an 85 degrees they finally agreed to move us to a new room. Was told by front desk that the first room we were in was supposed to be out-of-order.

Nothing

Staff was horrible gave me nothing but problems upon checkin . Was told I couldn't use card I previously used . It was cold snowing and 3am . When they turned me away . I had given them alot of business up until then . Do not recommend.

far from shops

it has a old school chalet feel

not near a store or fast food

rooms are nice

it was so very hot. we called the front desk several times and was ensured it was fixed until we called at 130 am, and they said oh yeah no it’s not getting fixed. super bummed we were lied to knowing how hot it was.

Great ambience and convenient location. There was free Airport shuttle for pickup and drop off. Good restaurants nearby

proximity to the airport is good, although not in the best area of town, for sure.

The room and bathroom are average at best. The hotel feels more like a motel to be honest. The TV in the room wasn't working and when I called reception, they didn't seem bothered at all and asked to to com e to reception so that they could give me another remote ( despite me saying that the actual tv wasn't even coming on manually). I went to reception and after trying to explain that the TV ( not the remote) wasn't working the answer I got was ' oh yes, I can see on the system that the last guest also said the same'. In the end I went back to the room, moved the massive stand the tv was on and found that the tv wasn't even plugged into the wall! So I plugged it in and all worked. So more staff empathy and service.

Nothing

My experience at the Radisson Salt Lake Airport hotel, booked through booking.com, was beyond dreadful and completely unacceptable. Despite having a reservation, the hotel's IT system failed to recognize it for over an hour, which in reality was due to the front desk agent not checking the correct laptop. I was left waiting in the lobby for an extended period of time, arriving at the hotel after midnight due to a missed flight connection. The front desk agent made me wait for an entire hour until 1am before finally agreeing to give me a room, but only after I contacted a booking.com customer agent through my phone. The situation only worsened when the front desk agent gave me the wrong room key, leading me to enter a room that was already occupied by another guest. The experience was incredibly uncomfortable and distressing for both of us. I strongly believe that I deserve a full refund for this booking, and furthermore, when I reached out to the manager to remedy the situation, they promised to get back to me but never followed through. The level of service I received at the Radisson Salt Lake Airport hotel was unacceptable, and I hope that appropriate action will be taken to ensure that no other guest has to endure such a nightmare.

close

uncomfortable, room was hot, stafff was rude.

nothing

freezing cold throughout the property. Tuscan kitchen food was not good at all. My rooms bathroom looked like a Motel 8 bathroom. The room number on my door was written on a piece of tape and stuck to the door.