Location is great we've stayed before thats why we come back.. the rooms smelled like old molded carpet

The smell of the room the bar experience was out of things

The breakfast that was served was very good, better than expected.

I had a really hard time getting the top 2 drawers on the dresses open and closed and the bottom drawer wouldn't open at all. The refrigerator was very small and didn't even have a freezer section. I was surprised to see carpet in the room. It was a long walk to the beach, you couldn't even see it from the 4th floor.

The kids loved the pool and breakfast! Mom and Dad loved the close access to the beach and shops!

The staff was very friendly and helpful. We received great customer service. We enjoyed all the amenities.

Nice facility and nice staff

Bed were horrible and slept terrible. Very uncomfortable

The property was located very close to the beach. Shuttle was a wonderful amenity. Staff was very friendly specially one of the shuttle drivers. I should have ask for his name. He was extremely nice. A wide variety of breakfast items.

The property itself needs a big renovation! Everything looks old and the carpet smells. Our room was dirty, I could tell our room in specific hasn’t gotten cleaned in a while, given the amount of dust I saw, but again most of the property doesn’t look well kept. Pools were dirty too. Broken furniture around the place. We stayed for 2 nights and housekeeping didn’t enter our room after the first night, I’m not sure if that’s the way it supposed to be. Breakfast area has some very old appliances too. Definitely needs an upgrade. Even though staff was very friendly I will not be back to this hotel. I didn’t think it was clean enough. I would not recommend either.

Location and cleanliness were great

The pool was dirty, they ran out of coffee and food at breakfast, and they didn’t have enough staff to bring up the bedding g for the pull out couch (which should have already been in the room).

Location, on the beach.

Some of the furnishings could use some repair.

Fue una experiencia super agradable, la isla, la ubicación del hotel, la experiencia del hotel fue completa y cómoda, el acceso a la playa TODO FUE FANTÁSTICO ⭐️⭐️⭐️⭐️⭐️

Good location. Good breakfast.

Maid service was sketchy, telephone in room was broken (was replaced the next day. ) Front desk staff was OK.

Breakfast was good. Location was good.

We paid for an ocean view and we couldn't see the or hear the ocean due to all the vegetation!

Location and breakfast

Fire pit did not work

Everything was wonderful the staff went above and beyond 💕

Clean facility, friendly staff, decent location in relation to the beach.

The bed was so hard, most uncomfortable bed we've ever slept in! Stayed on the second floor and it was very hot in the hallway. The shower head was mounted extremely high and there was hardly any water pressure.

Very clean, very comfortable. Lots of amenities

Would like to have free Wi-Fi where my information is not shared

Breakfast was good.

We were given a room on first floor right next to stairs and backdoor entrance. We didn't get any rest for the sounds of stumping going up and down stairs and the opening of the backdoor by hotel guests. Several times it sounded like someone was at our door. Very Disappointed with our Stay!

Very clean and friendly employees.

There was nothing I didn’t like. It was excellent

Good family atmosphere

Only thing was the good location.

The tv was broken and they waited until the next day to fix it(did make a minor adjustment to first night’s rate.) AC was horrible. Too cold when on and too hot when it cut off. Pool was dirty. No view of beach. Other members of conference were given a rate $100 a night less. We did not realize we were to get a special rate and when brought to our attention we asked for a rate adjustment. It was refused. I will take responsibility in not knowing to make that clear In reservation so I will check that off to my mistake. The property is not up to standards for the rates they are charging.

Building is starting to show a little wear and tear but other wise every was very good. U

I loved the front desk staff Laura. She was amazing and very thorough and easy to talk to. Very informative.

This does not apply. I loved everything! We had a small problem with the AC, called Laura at the front desk and within 5 minutes the repair guy was at the door and he told us it would be fixed when we got back from the beach. It was!!

The breakfast had a great selection and some of the protein options changed each morning.

Lighting in the parking lot was scarce. I had to go out to the truck at night for forgotten items and I had to use my cellphone flashlight

The location was great. Off the busy part of the island.

perfect location, clean and friendly staff

having to leave