MainStay Suites Mt Laurel - Philadelphia
About this hotel
Philadelphia Executive Suites offers free Wi-Fi access. Each guestroom has a well-equipped kitchen and cable TV.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Mount Laurel, NJ
Hotel in Mount Laurel, NJ
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsGarden, Pets allowed, Kitchen / Kitchenette and more
$$$$
Reviews
2.9/5.0
Average(248 Reviews)
100% verified reviews
1.0
The room had a kitchen and a large fridge.
Ants all over the place especially in the kitchen, cigarette smoking, 1 trash bin for the whole room, toilet overflowed and had to be serviced, stained pullout couches, dirty bathtub, lied on accommodation: sold a 2 bedroom suite as a 1 bedroom with 3 queen beds (not true), no breakfast, the facility was not clean.
3.0
Great location. Easy drive from airport
Couldn't understand receptionist., inside and outside unclean.
1.0
Location!!!
No tissues ever ,stains in supposedly washed sheets and towels!!1ply toilet paper that you can’t get from housekeeping only front desk!!!laundry room no ventilation!!!extremely Hot and muggy!!!..put trash outside your door still there for hours!!!No good soap!!tiny samples bars!!cheap towels and wash clothes!!
1.0
Location
What? As a manager and knocks on your door, and a man that you take down the post about the property, that’s what happened to days ago!!
10.0
Location and staff
Nothing
2.0
This place was dirty
The furniture was nasty
The price
1.0
Location
The General manager was incompetent and talked about his employees to each other causing controversy throughout the property!! Don’t have a Clue what he’s doing,but will terminate staff in front of customers!!And brag about he’s from Dubai and family has Money!!No respect for any customers except for what he calls his people!!From his country!!!Cant keep good maintenance people cause he’s on ego trip about having multiple cars and lots of money!!! And refuse to give own information cause he says he’s the Big Boss and no one can go over his Head!!Asked GManager about opening restaurant for breakfast and lunch!!He says no ,he doesn’t need the Money,it will be Used for storage!!! The pool won’t be open cause Gmanager says it’s too much attention to people that might be negative people!!
2.0
It was conveniently located but so are a lot of other nicer hotels across the street.
The front desk was shady and asking me for more and more money to "tip the staff" also did the complete opposite at check in than I asked for as far as charging my card for the room. There was numerous people outside who were on drugs and one even yelled at us about our "lack of humanity" we only stayed one night thank God. I'll never go back. I'd rather pay more to stay somewhere safe. 3 stars was wayyy to generous. Wish I never wasted a dime supporting this place.
1.0
The house cleaning kept walking in without knocking, the maintenance guy barged in without knocking, and one of the mornings at 0520 a gentle and a woman walked into my room they said that they were assigned my room, I went to the front desk and the lady at the front desk told me they don’t have records of me being in tht room and that they assigned me to the wrong room
1.0
I like nothing about the property but it was in a good location.
The staff at the counter was very rude, they advertised you can check in at 3 but it to the front desk it’s 4. They gave us a key to a room that someone already had, then went to the other room. Nasty filthy and smelly. Cough very dirty
1.0
It was spacious
The first room I checked in smelled very moldy , so I had to move , the other the AC wasn’t working it was missing a button to turn it down , and it was clearly obvious, they called someone who wasn’t a certified electrician, to look at it and he basically told me to room was cool and I should just accept it , i didn’t really stay for the 14 days I booked cause it super uncomfortable .
1.0
Nothing
Everything (couches were so stained I refused to sit in them), no soap in kitchen and bathroom, one knife and a spoon only for silverware, one cup, etc. two dogs next door were whining and barking throughout the night.
8.0
Location and kitchenette area
The tub was dirty
1.0
I didn't like anything about the place. It was very dirty the shower still had someone else's hair and dirt in it. The couches were very dirty with stains on them, the room was also very dirty with a foul smell, it was dust and dirt everywhere. Worst place i ever stayed at
1.0
Nothing
The room was dirty still. The sofa bed had no sheets and it was bugs on it. The staff wasn’t no help. And the WiFi wasn’t working.
1.0
nothing
everything
1.0
The location was the only component I somewhat liked.
The staff were not friendly nor helpful, the two rooms I stayed in were FILTHY!! I took pictures ad proof!
8.0
Great location like seperat bedrooms
Parking
5.0
it’s quiet and clean except for the sofa was badly stained and the pots need to be trashed I couldn’t cook breakfast until I got home treasure pods in my new one get rid of the couch and get a new one has too many stains
The couch was badly stained. The pots were horrible.
10.0
The way the room was set up, homey feeling.
After my 2 day stay, I check my bank account and found out that the I was ripped off by them. And than they took about 600 dollars off my card. I am now in a bad situation and can not pay my bills. I'm disputing this matter, and prosecuting if I have too.
1.0
Maybe you’ll get lucky and not get a dirty room
Moldy rusty shower, stains all over couch, dirty exhaust vents and baseboards. Stovetop didn’t look safe to use. Lobby stunk of weed
8.0
The location was easy to find ,a lot of places nearby to get food.
I didn't like that when I arrived, there was a little bit of drama happening, and all the staff was focused on the incident, so it took a while to check me in.
There were no plates or silverware or cups to make coffee. The soap dispenser didn't work, and the mattress was badly stained .Breakfast was not what I expected.
10.0
Clean
Everything is good
1.0
no
nothing
5.0
250 hold charge was never mentioned until we arrived at hotel
FAQs
How much does this hotel cost compared to others in Mount Laurel?
The average price for a rental in Mount Laurel is $111 per night. This rental is $40 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Mt Laurel - Philadelphia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Mt Laurel - Philadelphia pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at MainStay Suites Mt Laurel - Philadelphia?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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