Sonesta Simply Suites Detroit Novi
About this hotel
This hotel, located 2 miles from the Rock Financial Showplace, offers spacious guestrooms with elegant furnishings. It features an outdoor pool and a well-equipped gym.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Novi, MI
Hotel in Novi, MI
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
3.3/5.0
Average(144 Reviews)
100% verified reviews
1.0
We checked into our room and it had dirty socks and kelnexs. You could tell right away the room wasn't cleaned. The staff didn't understand there was an issue. They said they had no more rooms and that they could not refund me I have to get my money back from booking.com
The room was disgusting and the staff sucks.
4.0
Location
First room that I was given was nasty. It smelled really musty, the bathroom was disgusting, and did not fit the description of the room I reserved. I reserved a 2 queen bed suite with a queen size sofa bed. The first room only had a dirty chair in it. I was given another room after complaining to the front desk clerk. Upon entering the second room, I could smell that it had just been sprayed with disinfectant and air freshener, however it was clean. I will not be staying with them again.
1.0
Nothing.
It was dirty. Shelf in the closet was broke. Shelf in the bathroom was half hanging down. Towel had a dried blood spot. Fridge didn't work and it smelled. I never stayed there but was charged $75. The manager never called me and is hard to reach. Employee acted like the room was top notch. Charged me $150 for my cat but I was told $75. I had to leave. It was making me sick.
3.0
The location of the hotel was great. There are many food and shopping options.
The hotel messed up our booking and was really rude about fixing it, initially. I can say that the assistant manager was more kind about the situation on the last time we spoke about the booking mess-up. I was also promised a queen bed and was given a full-sized bed. The kitchen was dusty, dirty, and food was on the ground in the kitchen and living area. The shower curtain liner was also covered in mold. The hallway on the 2nd floor had a terrible odor. Also, wasps and bees kept coming into our room, somehow, through the closed window. This was a horrible experience.
8.0
Close to amenities, nice space to walk dog, well lite parking area.
7.0
The room was clean with all the cooking utensils that you’d need .
The pool was closed
2.0
Not good to stay
Dirty
4.0
The suite: I did like the fact the staff listened to my concerns and compensated me with half off my second night. That was fair.
There were so many things missing in the kitchenette and the oven door still did not completely seal after having been in the same room 2 years before. Alot of things weren't the same condition unfortunately
4.0
Good location, good price, friendly staff, kitchen was handy.
(All minor complaints) No housekeeping observed during our stay, spent time getting sheets for the pullout, towels & wash clothes each day. Pillows were awful. The Sonesta Select next door has been remodeled and provides a stark visual contrast.
8.0
Friendly and accommodating staff! Good location. Quiet. No traffic.
Angry, wall-banging guy in the room next door. Not the hotel's fault.
7.0
No breakfast provided
A back up generator!! Power went out! Force majuer!
8.0
I actually LOVED the fact that we had 2 separate bedrooms, especially having the kids with us.
The full kitchen was very convenient also !!
I didn't like the fact that the pool was in a different
building and ice cold !! 🥶
3.0
just the location
I got locked outside of my room for a whole night
4.0
The space.
The sign wasn’t lit. Hard to tell where the entrance was. We were sent to the wrong building by the staff when we got there. Had to wonder around until we found it. Pull out couch was old and dirty. Room did not feel clean. The fire alarm was hanging from the ceiling in our room. Toilet had low pressure and wouldn’t flush.
1.0
nothing !
everything!
6.0
The staff was friendly and check in was quick. Bed was comfortable and view was beautiful.
In the room there was an odor, cat hair, the couch cushions were worn and flat, dead flies in the window sill, holes in the curtains and shades, missing dishes and cookware.
10.0
Staff was friendly. Room was big
Furniture could be updated
3.0
It was a clean hotel, the workers are very nice but that's about all i can say. garbage dispose all did not work, 2 glasses ( we had 4 people with us). 1 pot to cook with. oven did not work. no shelfs or hangers in the one bedroom. toilet leaked. the pull out bed was broken ( could not use it.)
fix all the things that need to be fixed and do some cleaning.
1.0
they over charged me for the room and the odor was so bad that we had to leave
10.0
Location is perfect was very quiet and overlooking the pond was really nice
nothing bad I can say about this property
10.0
Very nice spacious rooms excellent location and very quiet
I have nothing bad to say I bought this property
10.0
close and convenient to everything
debris was on the floor of the hallway near our room&carpet was wet near our air conditioning(I believe it was leaking)
5.0
Location
This location use to be so much better, i looks a bit run down now.
Remember that it use have breakfast. Staff no where to be found
5.0
There was no breakfast offered.
Property didn't meet the standards as per the price charged.
5.0
I really liked the location. It just happened to be close to all the places we wanted to go.
We choose to stay for the pool. Drove 2 hours and was told the pool has been under maintenance for some time now. (That was not stated on the website) Electricity went out could not go in to room. That was very frustrating. It took hours before the problem was fixed. After all the inconveniences I do not think we got the best value for our money. The manager lowered the price but it just seemed to be one thing after another.
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is $116 per night. This rental is $36 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta Simply Suites Detroit Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Simply Suites Detroit Novi. Enjoy the water!
Is Sonesta Simply Suites Detroit Novi pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sonesta Simply Suites Detroit Novi?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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