SpringHill Suites Memphis Downtown
About this hotel
Featuring an outdoor pool and complimentary breakfast, this Memphis, Tennessee hotel provides studios with free WiFi. Beale Street is within walking distance and the hotel is steps from the trolley line at Court Square.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Mud Island, TN
Hotel in Mud Island, TN
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
4.1/5.0
Excellent(671 Reviews)
100% verified reviews1.0
Never staying here again
Our room was nasty upon check on, and there were what seemed to be bodily fluids on our sheets. There was no night staff to help us besides Demetrius. The night shift front desk lady did not budge to accommodate us at any point in the 3 hours that we were begging for amenities and clean linen, and the maintenance man had to come and change the bodily fluid soiled sheets. I had to go 4 floors down to the front desk 3 times to ask for things such as soap, trash can liners, batteries for the tv remote, towels, and clean linen. Toilet had a ring, both beds had visibly dirty linen, hair in and on the tub, no liners in trash cans, TV remote didn’t work, kitchenette light did not work. We began asking for clean linen around 9:30P and were not able to go to bed until after midnight due to them having to find linen and clean the room while we were there waiting. We booked the room 2 business days in advance so there was no excuse. Demetrius was the only person attempting to help. We only stayed 1 night and it was a complete disaster.
6.0
De kamer was niet proper. De zetel lag vol met haren en er zat een grote vuile vlek op het laken.
1.0
Il faut prendre 2 ascenseur et faire 200 m de couloirs pour arriver a sa chambre je n ai jamais vu cela de ma vie. On est repartir des notre arrivée. Cet hôtel est un vrai désastre.
Tout
5.0
Location was excellent, shower pressure was great.
Room 567, Coffee pot was broke, fridge needed defrosted so it wasn’t cold, no light bulb in the main lamp in sitting area of room. Rats running around the outside pool daily. Pool was dirty and full of debris. Mirror and tv in room were smeared up.
8.0
I liked the access to the trolley, breakfast and friendly staff. The overall experience was good.
8.0
Predictaby good, convenient
Free breakfast worth every penny.
Bit of a nuisance having to take two elevators to get to room from lobby.
6.0
The breakfast was a good setup and the location was great.
The room was unacceptable and the lighting was terrible. The front desk clerk said they book another stay in my room. They put us in a handicapped accessible room which was too small.
9.0
Had a fantastic weekend and enjoyed the stay.
NA
5.0
Huge size rooms
Tiny towels, bar had no stock, pool was dirty, breakfast room super hot and tiny so people had to eat in the lobby
10.0
Staff, room was modern and clean
4.0
Good location
It was not very clean. There were stains on the carpets in the hallways. The floors creaked. The bathroom had hair clippings all on the floor. There were questionable stains on the couch and the bed sheets. There was no fitted sheet on the bed, only the mattress protector, flat sheet, and comforter. The room was hot and took all night to cool off. There were extra charges and when I simply asked about them and why my card was charged more than the receipt I received, the staff became confrontational and defensive immediately.
4.0
Ganske sentralt
Skittent, elendig frokost.
10.0
Location was nice!
I wish they had self parking or an attached garage for their establishment.
8.0
It was close to everything. Walked a lot a 20 minutes was the longest time
I have no dislikes.. Stay was friendly and helpful
10.0
Super location close to the Bass Pro Pyrmid and Walking distance to Rendezvous.
Spacious rooms
10.0
Spacious room, clean, and comfortable
Nothing
10.0
Everything
Everything
7.0
Good location, better than expected breakfast.
Wait time for the valet was lengthy
8.0
Great location and comfy beds, breakfast was not bad for free
House keeping was hit and miss sometimes never came after asking and never replenished the coffee always had to ask and front staff were the same some were very polite and some not so polite and didn’t even make the third bed up
8.0
Great location
Parking was expensive
3.0
The location was great and the room
Was lovely and big with 2 queen beds and a kitchenette
Breakfast was poor, same food and not appetising, could never get a seat.
I never saw the bar open once when i was there for 3 nights
I came back 9pm Saturday night to br told no its closed
Final bill was £65 more than what i agreed with booking.com
When i checked my account i contacted them and was told of completely different rates what they had made up.
I would not stay here again as no open bar and being over charged is not right
7.0
Convenient location.
Nice breakfast which was included in the price
Staff were friendly and helpful in regard to local restaurants
Eve though downtown Memphis was very quite we loved the laid back
atmosphere and the variety of interesting sites to visit including The Civil Rights Museum, Lorraine Hotel, Sun studios and Graceland.
Loved our stay in this authentic music city that has not lost its soul. 😀
We had some issues with final payment but this was eventually sorted and staff were helpful in this regard.
Also our room was not serviced but staff did provide fresh towels when requested
9.0
friendly customer service
staff was great
hot breakfast was good and staff was very polite
clean facility.
parking fee expense
trolley not working during stay
7.0
Room was spacious with large tv. Powerful shower and nice lit mirror. Breakfast in morning was decent. Location is fantastic.
Room wasn’t serviced at all over the 4 days we stayed there apart from someone knocking our door on the 2nd last day asking if we needed towels. Pool was quite dirty so only used once. Breakfast was difficult to get a seat if you came any later than 8am so more seats and tables needed
9.0
Great location, good selection for breakfast, good size room.
10.0
Loved almost everything. The location was superb and the staff were fantastic.
The price of valet parking.
7.0
Room was big and comfortable breakfast was quite good… good location
It was just a bit tired needs updating
7.0
It was within walking distance of everything we were into. Food, music, dancing, site seeing, shopping, etc. Never felt uncomfortable or nervous about my surroundings. Plenty of security every where.
The room could have been a little cleaner and our TV never worked while we were there, but other then that it was nice. We wanted a king size bed but got two queens. But no biggy.
9.0
Location and pool
-
5.0
I like the location
I didn't like that my sheets on the bed were wrinkle, had blood stains in the sheets, pubic hairs on the bed, stains that I tried to wipe off didn't come off, mirror dirty, and phone missing buttons
9.0
Location the hotel was at.
All the taxes on the room we stayed in was very expensive. Didn't like all the hidden fees they were not on the internet before booking
7.0
Staff was friendly and rooms were clean.
There was a light connected to electricity in the pool. There was no parking except for valet that was 29.99 a day.
9.0
The beds and the sofa was very comfortable. The location was great. Everything and everyone were very wonderful. Will always stay here when my family and I will return to Memphis.
Going home...and I really don't have any complaints.
8.0
The reception staff were extremely helpful, the breakfast staff much less so.
The hotel is extremely central and the beds were very comfortable.
The quality of the breakfast on offer was poor. It was always really crowded and all the crockery and cutlery were made of plastic which produced an enormous amount of rubbish
10.0
Rooms were clean. Breakfast was amazing. & the bar service was top tier!
Parking
FAQs
How much does this hotel cost compared to others in Mud Island?
The average price for a rental in Mud Island is $121 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites Memphis Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites Memphis Downtown. Enjoy the water!
Is SpringHill Suites Memphis Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites Memphis Downtown?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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