Hilton Garden Inn Madison West/Middleton
About this hotel
This hotel, located within the Greenway Station shopping district, is 5 minutes from downtown Middleton, Wisconsin and the Pleasant View Golf Club. It features an indoor pool, bar, and spacious guestrooms. Complimentary WiFi is provided.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Middleton, WI
Hotel in Middleton, WI
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.1/5.0
Excellent(70 Reviews)
100% verified reviews
5.0
The pool was nice, the staff was nice. The food was really bad though so it was a pretty big disappointment. No pancakes or waffles either which was advertised as being part of the food.
The food was bad, it cost more than most continental breakfasts but the variety was terrible and it was poor quality. The room was small and the beds were uncomfortable.
1.0
I’ve been waiting for Director or manager to call me I found a towel under my tv with a poop in it. I’ve been calling never to get a response I’ve waited long enough time for pictures to be put online.
Thanks,
Ray 6082825082
9.0
The staff was nice and professional. The pool and gym were open long hours. It was just great and the room was very nice. Thank you!!
I have no recommendation for any changes.
10.0
A little disappointed and only one wait staff. The staff was doing the best they could, but limited to the number of staff.
10.0
Everything was clean and nicely organized
It was nice and spread out
8.0
good location to where we wanted to be
price of breakfast was high for what they had. elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming and going from the pool area
8.0
The staff was fabulous on Thursday , Friday and Saturday. Sunday the front desk and housekeeping were wonderful. Sunday's breakfast staff. Made the omelets with the wrong add-ins, we had to go to the bar for our silerware and drinks. Service was very slow.
The room was fine, but they didn't empty the garbagecand it was overflowing.
9.0
All most everything!
Please clean the curtains in the room! The room was super clean except for the curtains need dusted.
8.0
The bed
The breakfast was horrible
6.0
The staff were very nice and were soon to resolve any issue that came up, for example, we found out that the sheets in our room were dirty and that our heater was not working...we basically froze the first night, they were quick to address that and changed our room to a king suite, which was an absolute delight!
I didn't like coming to a room with unclean sheets and not functional heater, I am a student on a budget so I was definitely paying way more than I could afford for this stay.
8.0
The staff was extremely friendly and helpful. The hotel was very clean and the room was comfortable. It has a bar in the lobby and the place is very nicely decorated and inviting.
The hot tub was filthy. You could see the dirt , dead skin cells, and oil on top of the foam floating in the hot tub. Also, the food wasn't as good as I expected. The cooking staff st one point took off their gloves and started handling food and plates improperly. The food items in the pans on the line were not fresh. The corned beef hash was Grey and looked as if it had been sitting in the pan unstired for at least an hour. The bacon was hard as a rock ( literally) but was told it had made it fresh because they ran out. We will definitely return but will eat at one of the many other restaurants in the area.
9.0
location
nothing
3.0
The staff was nice and answered all my questions. It's very close to a Costco.
The beds are terribly hard no comfort at all I called before booking and asked what type of beds they were they said medium firm. But they are just inner spring incased mattresses very firm. This was a big deal for me because I had spine surgery and I'm hurting two days after my stay. I just wish if they didn't know the answer to my question they wouldn't have guessed. I called the front desk to ask if I could upgrade my room to a more comfortable bed but they said all the beds were this way. I ended up going over to Costco and buying a memory foam topper for 170 bucks just so I could sleep. The location is very nice it's just weird that everything shuts down super early.
2.0
location
we got told multiple different times for the closing time of the pool and on our last night they closed it 2 hours early.
10.0
Clean rooms, friendly and helpful staff
The water activity center wasn’t working properly.
9.0
Everything was very clean
Only complaint was our hotel room door didn’t properly shut and we could hear a lot from other rooms in the hallway
7.0
Swimming pool!
Rooms.
Could be updated! Fresher look!
9.0
Location
6.0
The bed was really comfortable and the location was great, it was nice to have restaurants within walking distance
It aircon in the room was bit noisy & the room decor was a little dated
7.0
The staff were nice and assisted when I needed silverware and questions about the area.
The room had its faults. There were dead flies on the window sill and on the side table. There was a lot of small black hairs similar to after a man would shave his face, on the towels that were folded in the shower and down the side of the shower wall. The floor was extremely wet next to the bed right in front of the bedside table.
8.0
N/A
Beds weren’t as comfortable as they looked.
8.0
Easy to get to. Breakfast.
The area to eat breakfast was very crowded. That was uncomfortable, with Covid.
8.0
Room size, location
Dirty stained sheets no garbage pick up
FAQs
How much does this hotel cost compared to others in Middleton?
The average price for a rental in Middleton is $154 per night. This rental is $88 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Madison West/Middleton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Madison West/Middleton. Enjoy the water!
Is Hilton Garden Inn Madison West/Middleton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Madison West/Middleton?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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