Very close to downtown, free parking and breakfast. Comfortable beds.

Pillows aren't comfortable.

Nice staff and good location

Expensive, compared with similar hotels.

The location was excellent (close to lots of shops and malls). The room was fine; I just thought the earth toned color scheme was out of date.

The breakfast could have been a bit more varied. It was adequate but I think some items could have changed.

Location

Poor Breakfast

Second time booking because the previous stay experience was excellent. It's consistently good with spacious, clean, and quiet rooms. Free parking and complimentary breakfast are provided. It's a 10-minute drive to the National Mall in DC, and there are many Chinese restaurants within a 10-minute drive. Overall, I really like it.

1/ I expected continental breakfast, but it was better than a continental one. 2/ 0-24 free coffee service

nothing

Our flight got cancelled and I informed the property that we will arrive one day later. Nevertheless when we arrived the day after, we were informed that our room was not available anymore and it was a no-show. I do not understand that at all: I informed the property, we had to pay our two full nights and have not gotten a room to stay and we had to look for a new room at 10pm. We then were told, that we will get one night reimburst, but have not gotten anything back until now. And it is not possible to reach the hotel, neither directly or via booking. Very bad and be aware that the communication is very poor!

Room is spacious

Bathroom is poor and one cockroach found in room

location and facilities

nothing much everything okay

We appreciated the shuttle service to the Metro station and there were a lot of choices for breakfast. The parking was also free and off of the street.

Courteous, professional staff

Tub was stopped up

Receptionist was cortegious on the phone as well at check in. She welcomed us with a smile and that alone makes everything easy. Love the shuttle bus service and all the maps and info flyers available at the lobby. Hotel location was very close to the metro station and restaurants. Facility and room was clean.

Although the room looked clean there was a weird smell when you first enter the room. Bathroom was definitely clean but curtains had a bad odor as well. I wish there was more variety on the breakfast menu, one can get tired of having the same running eggs on the third day of the stay.

The location is the best and this place has potential if you hire the right person to manage it

The carpet in my room was still wet and the smell was disgusting. If you do cleaning carpet job at least open the windows to let run the air in/out. it was awful to sleep in those conditions. Add fruits options for the breakfast please

Refused early check until 3 pm Was flying in from long trip and had to wait 3 hours for staff to all me to check in

everything except elevators

elevators -old

The shuttle service to the Metro rail was greeat

The cost of early check in due to my flight schedule

Very good But confused with two different times weekend andand work days

Secure wifi not working ideal for work Not password protected unsecured working ok

Great central location, ticked all the boxes for the stay I required. Breakfast was adequate and the room was kept clean and restocked all week whereas many hotels aren't doing that now post-COVID.

Parking was a bit of a challenge on certain nights if I had arrived back at the hotel later in the evening, however, they did have underground parking for overflow.

Staff was very friendly, the whole hotel was very clean. The room was very comfortable

The breakfast room host added same coffee from the same jar in the big containers of the regular and the decafe coffee. I was very confused, am I drinking regular coffee or decaf coffee????? Dishonest

Very good bed.

Front desk staff are great. They were helpful and friendly.

Breakfast was poor and could not handle the number of people there. Housekeeping would come at strange times, they did not show up on my first day and tried to enter at 0830 on my day of checkout which is weird on multiple levels. They also left one of their hair ties behind in my bathroom.

The breakfast experience on Sunday was horrible. A crush of people. No seating. Everything was instantly depleted. One person trying to keep up with stocking foods. We had to eat in the lobby. Surely this could have been anticipated and steps taken to ameliorate.