Best Western Naples Inn & Suites
About this hotel
Just 5 minutes’ drive from Naples beach, this hotel features 2 outdoor swimming pools and 2 hot tub. An American buffet breakfast is served daily. Free WiFi is available throughout the hotel.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Naples, FL
Hotel in Naples, FL
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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$$$$
Reviews
4.0/5.0
Good(2,551 Reviews)
100% verified reviews
6.0
Breakfast was ok. If it rains no we’re to sit. The room was nice but missing comfort no table and chair to sit if your order out no place to sit. Little room to put away personal items. No towel racks in bathroom. Said micro in room. But there was none
2.0
Estaba limpio y muy buena ubicación
James muy mal educado, estaba como enojado y tirando el teléfono, no saludó. El aire acondicionado no enfriaba y pasamos calor
7.0
Las instalaciones
El pesimo trato recibido por el empleado de la recepción, James. Me dio un trato despectivo ante mis limitaciones por comprender el idioma. Tratandose de un hotel turístico deberia contar con personal en la recepción que sea mas amable, cordial y empatico
4.0
La piscine et le jardin de la cours intérieure
Les draps étaient tachés et froissés comme s'ils avaient déjà servis. Nous avons dû en demander des propres. Nous sommes resté 4 jours, pas de ménage, ni de changement de serviettes. Personnels du petit déjeuner pas très agréable. Très peu de choix au petit déjeuner.
5.0
Good location was very good
Front desk staff Peter was very good friendly helpfull.
1.0
Best Western Naples
We checked out of this Best Western 7 days early, because of all different kinds of bugs in our room! Cockroaches, ghost ants, round black bugs, other bugs. I have pictures! We told them from check in that we saw a cockroach. They said they would get someone to spray/set traps. We called the next day and the following day again and again and talked to the Asst. Manager, and left a voice message for hotel manager. We asked for our room to be sprayed or to set traps, and for the management to help us. Dirty and bug infested! No one ever came to clean or spray. As we were checking out another couple in front of us were complaining about the same thing in a different building. We exchanged names & phone numbers. Run!
6.0
Siempre tomamos este alojamiento como primera opción en Naples, nos agrada mucho la ubicación, el desayuno, incluso el personal del desayuno siempre es muy amable
Las camas esta vez no eran muy cómodas, incluso hacían ruido al movernos, pero lo que menos me gustó en esta oportunidad fue el trato de la chica de recepción, una persona bastante grosera y con disposición cero a ayudarnos, mi esposo debió llegar primero que yo y a pesar de tener incluso foto de mi id y la reservación , incluso la tarjeta con la que se hizo el pago a nombre de él, la chica no quería hacerle el check in, primera vez que son tan intransigentes y con tan poca empatía, ya que mi esposo estaba con mi hijo. Bastante decepcionante el trato de esta señorita para con el público.
8.0
Staff and location
Cleaness
3.0
The property is in very poor condition, the carpets in the rooms were very dirty, there was a cockroach in the room, there was no music in the pool, which was also dirty, the only good thing was the breakfast, very varied and well done.
Breakfast very varied and very well done
8.0
Breakfast was very crowded, we were waiting for the table for 10 minute. Very basic selection of food. Rest was ok. Excellent recommendation for lunch from the guy at reception (I think his name was Peter).
Breakfast
8.0
It was great to have a pool and an outdoor sitting area. A good selection breakfast (for American standards) was included in the room rate. There are a few restaurants in walking distance and the shopping plaza is nearby. The Italian restaurant on site is great but pricey.
The queen beds are only 135cm wide, too narrow for two people.
Breakfast is served in the pool area. The breakfast routing and logistics are messy, creating lines and people crossing each other in the narrow space next to the pool.
8.0
Pool area
Old, the bathroom needs to be updated, not patched up.
6.0
The breakfast was good. The room was clean and the staff was nice.
The restaurant was closed on Sunday for lunch and there wasn't another option to eat.
4.0
Breakfast super good everything clean in pool The pool area, everything is very nice, the place is very cozy, I loved it, only that they should focus more on cleaning the rooms
the room was very dirty the bathroom smelled of urine dust in many parts of the room and one of the beds were not changed the sheets were stained
8.0
The customer service.
The sofa bed was not clean.
10.0
Very nice room and awesome pool areas, we especially loved the tropical plants.
Please do not use disposable tableware anymore for breakfast.
10.0
lovely decorations and pool area
nothing
4.0
Staff was very helpful
The two bedroom apartment we booked was not available. We were told that Booking.com booked an apartment that was unavailable? We were given a one bedroom and our friend had to sleep on a miserably uncomfortable sofa bed. The staff was very apologetic and reduced the rate, but it was a very negative experience.
8.0
the garden.
a bite expensive.
9.0
This was a good location. Close to the beach,shopping and dining. The staff are pleasant and dependable.
The bycles are a bit out dated and 2 of them are inaccessible.
10.0
beautiful setting
10.0
Breakfast was good typical hotel Breakfast. Servers were very nice accommodating and very friendly and efficient
3.0
Nice location close to the center of Naples.
Rude staff, hotel complete worn down. None of the Jacuzzis were available.
10.0
From check-in to check out, this Best Western Naples Inn & Suites was just exceptional! They deserve many more stars than 5! Daisy (manager) greeted me the first day, and her staff is outstanding. Dylan at the front desk was also excellent! I had a perfect accessible room ( roll in shower) on the 2nd floor overlooking one of their pools. The other (heated) pool was not far from the room either. This was where a very nice breakfast was served every day. The housekeeping staff.. Anything you needed, they were there to help. All very pleasant. Especially in a tough "hiring" time, they have just found the best employee's. The location is right in the middle of restaurants, stores, and the mall. They also offer a shuttle to the beach, which is a huge deal because if you are not a Naples resident..it is very hard to find parking.
The location is very safe as well. I really can't find anything to complain about. Reasonably priced, very clean, and centrally located. Microwave, fridge, and coffee maker in the room. What else could you ask for! I would highly recommend this hotel for families as well as individuals who are just looking for a nice typical Florida hotel. Oh ya.. there is a little miniature golf course on the property too.
Honestly, I can't say anything bad about this Best Western.
9.0
nice pool
6.0
good location. good parking.
room decor was dated
breakfast outside despite bad weather
don’t hire the bikes
7.0
Free Breakfast.
MATRESS was terrible....
FAQs
How much does this hotel cost compared to others in Naples?
The average price for a rental in Naples is $235 per night. This rental is $103 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Naples Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Naples Inn & Suites. Enjoy the water!
Is Best Western Naples Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Naples Inn & Suites?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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