SureStay Hotel by Best Western Morganton
![SureStay Hotel by Best Western Morganton Hotel in Morganton](https://vr-thumbs.vacationrenter.com/480/booking/436851/a7d299.jpg)
![SureStay Hotel by Best Western Morganton Hotel in Morganton](https://vr-thumbs.vacationrenter.com/480/booking/436851/47da6b.jpg)
![SureStay Hotel by Best Western Morganton Hotel in Morganton](https://vr-thumbs.vacationrenter.com/480/booking/436851/f0a2d8.jpg)
![SureStay Hotel by Best Western Morganton Hotel in Morganton](https://vr-thumbs.vacationrenter.com/480/booking/436851/81c996.jpg)
![SureStay Hotel by Best Western Morganton Hotel in Morganton](https://vr-thumbs.vacationrenter.com/480/booking/436851/cdfb30.jpg)
About this hotel
The SureStay Hotel by Best Western Morganton has a daily grab and go breakfast and a fitness centre on site. The hotel is conveniently located off Interstate 40, 2 miles from Morganton city centre.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Morganton
Hotel in Morganton
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
3.1/5.0
Average(195 Reviews)
1.0
price
Toilet was inoperable at check in. I had to fix the toilet to get it to flush.
Bed bugs.
I sat in the chair at the desk and when I leaned back it fell over, landing me on the floor.
What looks like urine stains on the bathroom floor.
1.0
Everyone was so rude. There was nothing I liked.
Staff was rude, at the breakfast the milk was bad and cereal was stale.
2.0
Not much to say here.
The staff are incredibly rude. We had a 5 night stay. We requested no housekeeping but was told it was required. We used the language cart and before we could unload our stuff the room phone was ringing and Staff was demanding We bring it back stating we couldn't keep it in the room. We had it a total of 10 mins. I would understand the urgency if someone had be waiting to use it. One morning my husband decided to make toast from the provided breakfast and was immediately told by staff that he wasn't allowed to bring it to the room "there is no food allowed in rooms" was what he was told. I guess the fridge and the microwave in the room is just for looks. Then after check out we where charged $68 more then what the total was supposed to be. It appears we where charged for the first night twice. However the staff insisted that we where wrong and the charges were correct.
2.0
Breakfast was muffins, yogurt, cereal and waffles. It was ok.
The room was dirty. Food and dirt were in the side table drawers and at the desk. We just lived out of our bags bc we didn't even want to put our clothes in the drawers. Tables weren't wiped down, it just wasn't clean.
5.0
NA
Price
8.0
Comfortable room that I felt safe in. Everything in the room worked as it should.
Somewhat onerous rule about not having any guests in your room or you would be kicked out.
6.0
The staff was friendly and helped me get just the right room.
Web site was out of date (expected to wear masks in common areas). We were told we could not have friends come up to our room. We couldn't take breakfast foods to our rooms. I think there was something on that web site that said we needed a "cash" deposit for damages...I wasn't sure what I was getting into. Left turn on busy road to exit motel towards downtown Morganton..no light there.
7.0
The location
At breakfast Staff told me and my girl that we couldn't take it to are room and they where rude about it
8.0
they have jetted tubs in a few rooms and it is very helpful for my back
nothing was bad
5.0
Good location, Decent rooms
Vending machines completely out of stock and the room bathroom was dirty especially the toilet seat
5.0
The night manager was very nice and friendly.
The daytime manager didn't like our little group of 2 kids and 2 adults. He watched and listened to our conversations which we thought were private as we were speaking in very low voices and everytime we left or entered he was glued to the security camera monitor.
9.0
clean and easily accessible parking lot
everything was exceptional
10.0
Everything
No problems
1.0
The staff was not friendly, I was charged $60 for towels that had make up on them. I took towels home after paying for them and washed them without bleach or anything and make up came right out.
10.0
clean and friendly
8.0
location
na
5.0
Close to food. Quiet room.
I booked online with a debit card and when I got there to check in I was told I needed to leave a $200 cash deposit which I was unaware of…luckily I had enough cash on me. Our room was pretty gross. Bugs crawling on the walls in the bathroom, your feet stuck to the tile floor in the bathroom. Shower curtain was moldy.
7.0
clean
clean
10.0
The price is right
They forced to put secure deposit
9.0
it was very convenient and easy to find
4.0
They got us 3 rooms on the first floor next to each other as we asked.
Although the booking was for Days Inn, and the sign on the facility said Days Inn, they are now a Best Western and didn't have us in their system. Luckily they were able to accommodate us but I am not happy that we were not notified that they were under new ownership and new systems from 3 months prior. The facility was a bit run down and there were renovations going on so we couldn't even get coffee or their normal breakfast included. Had we known this in advance, we would have stayed elsewhere.
FAQs
How much does this hotel cost compared to others in Morganton?
The average price for a rental in Morganton is $116 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Morganton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Hotel by Best Western Morganton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Morganton?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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