Location was good.

Not well maintained. Couch in room was dirty and had giant hole in cushion. Room way over priced for condition of facility.

Very helpful, polite and professional staff. Transport to and from airport was very nice.

Little trouble with air conditioning. We used wall thermostat set at 65 during night. Room never went below 73. Realized in morning the unit had a separate control!

The room was very dirty and the door didn’t close properly. The toilet wouldn’t flush properly. Didn’t feel safe sleeping here as there were strange people coming and going from the hotel. It was very loud and you could hear everything. The hallways had garbage in them (Q-tips on the floor), the elevator had dog pee in it.

The management is very freindly and the property was pretty clean

Unfortunately they do rent rooms to locals who are more accustomed to living on the street, until 1:30-2am our neighbours were screaming, swearing and just loud off and on, just when you thought it would be quiet boom they would fire up again and we also had people going back and forth into the room and slamming the door, there was at least 6 in the room at one time. A previous review mentioned something similar and the staff knew who it was but would not kick them out.This happened to us a few months ago in California and once again were kept up almost all night

Staff were very friendly but very busy. Great parking , close to stores and restaurants. Pool area is nice.

Property is becoming a bit dated and run down since i first started staying pre cruise in 2018. Breakfast was in short supply for amount of guests. Carpets need cleaning and rooms need a good deep cleaning. If it wasn’t for the great staff we wouldn’t have chosen this location. Probably won’t stay again until updated

The room was immaculate. I did not stay and have breakfast because I had to catch my plane.

I loved everything about the hotel. Especially the staff

Limpio, cómodo y linda vista al lago

El desayuno, muy limitado y poca variedad .

as expected, good service, great location for airport and seaport,

elevators a little slow

Good location.

Ok

El desayuno fue lo peor

Las camas sonaban demaciado colchón de mala calidad

The proximity to the airport

The complicated way to get to it

Location

Staff was not attentive, I had a late check in and I stood at the door for 15-20 trying to get in but nobody was answering the buzzer or the knocking on the door, my room only had 1 bed when it was supposed to have 2. When I was finally given the opportunity to move to another room the ac wouldn't go lower than 76 degrees so it was hot all night.

Centrally located

The property was clean

I didn’t like the Breakfast and the people next to the room make lot por noise all night

It was nice, I liked the coffee, the eggs and the sausages, it was a nice breakfast to start the day

I couldn’t get my room clean even after telling the front desk that I needed my room cleaned, going out and coming back to an unclean room wasn’t cool

Location

Breakfast could be better.

Your staff was awesome very friendly, answered all our questions very helpful.

It was beautiful, our room view was incredible , very clean.

Loved the quiet location. The surrounding and landscaping was beautiful.

The location was great. The Asst General Manager Ciera was great when handling a huge issue

The bedbugs, the rude staff and horrible treatment, and damaged property by the staff.

Access to lobby/breakfast was easy. Access to the site was easy. I have been there before and enjoyed the ease of access to the location.

This time, I was disappointed to see mold on the ceiling above the bathroom. I understand that buildings are renovated every few years and things wear out over time, but some things should not overlooked.

Location to everything was good.

Location

The front desk staff was not friendly, the room was not clean, and the bed was not comfortable, Concierge knock my door at 9:00 AM for checking out.

Keep people coming

View out the place we're the pool is