Holiday Inn Franklin - Cool Springs, an IHG Hotel
About this hotel
The Holiday Inn Franklin-Cool Springs is located off Interstate 65, just 5 minutes’ drive from the Cool Springs Galleria. This hotel offers an on-site full-service restaurant and lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Brentwood, TN
Hotel in Brentwood, TN
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(415 Reviews)
100% verified reviews
5.0
Update the rooms, TV’s, bathrooms, and carpet. The lamps did not have a usb plug for a cell phone which is VERY outdated. The soap dispensers didnt even work so if I wanted soap or shampoo I would of been out of luck. Think about things!!!! You can’t stay in the past if you want good ratings.
7.0
Facility was clean and beds were comfortable. It was an easy in/off the interstate.
Bathroom sink drained VERY slowly. It may also have leaked around the faucets. Sodas in market area were not cold.
10.0
Location and facilities were terrific. Breakfast was nice and room was very clean and comfortable.
4.0
Left before eating breakfast. Location was good.
There were stains on the floor next to bed when we arrived. Only received an invoice for the pet fee. The clerk said that because we booked through booking.com I would not receive a receipt - did not like that. Also told that I would be charged $25 for incidentals. If I didn't incur incidentals, I would receive a credit on my card in 7-10 days! I think this was a new person working at the desk. Friendly but didn't seem knowledgeable. Will not stay at another Holiday Inn.
4.0
The staff was friendly and the breakfast was very good - definitely above average!
We knew that after a long day of driving, we would want a hotel with a restaurant on site, which was a major consideration when we booked here. No mention was made that the restaurant was closed. If they had posted it on their website, we wouldn’t have been frustrated when we got here.
There was a noxious odor in our room. We couldn’t identify the source (carpet?) but it was strong and unpleasant.
10.0
It was clean & staff was friendly
Bathroom light didn’t work.
9.0
Excellent staff. Everything went well, but not happy you have to pay for your breakfast. Stayed at another Holiday Inn Express in alabama and they offered free breakfast.
1.0
Pool
They claim you get breakfast included. But when you checkin it’s 7 dollars a head if you want to eat.
10.0
The rooms were clean and the beds were comfy.
8.0
It was an excellent breakfast with a good variety of food.
7.0
It was close to I-65 and Dunkin’/BR31 was within walking distance.
I checked in as a family of 5 and was asked if I would prefer a 1 queen room. The place had a weird smell when I walked in. not sure if it had been recently renovated. Was told my room was ready. The room had 2 towels and no wash cloths. The desk looked like it had been reclaimed from the side of the road. The food was some of the worst hotel food I have ever had the pleasure of paying for.
10.0
nice rooms great breakfast
10.0
The room was clean and the beds were comfortable.
10.0
I didn’t eat breakfast there. It seemed pretty clean to me
When I went to check in I stood there far longer than I should have with no one around the desk. Not a good welcome. Also, no blanket or sheet for the pull out couch. Had to go to the desk and we’re not greeted in a friendly manner
7.0
N/A
We could never connect to WiFi. Went to front desk fist night and still did not get help. There for 2 nights and never got connected so that wasn’t good, not happy about that.
7.0
Breafast was good, fresh and hot, room fairly quiet.
Were there for 5 days and housekeeping never vacuumed (they did the other usual stuff). There was a big stain on the carpeting also.
5.0
Great breakfast tasted great
My room wasn’t clean enough and ketchup spots near wall and garbage can and hair on the floor in bathroom
10.0
clean with a very friendly and knowledgeable staff
no complaints
6.0
location
WiFi was difficult and/or impossible to connect to
7.0
The location is great.
The room was smaller and older than the room we had our first visit in 2021. Also, I was under the impression they had returned to the continental buffet breakfast, but it is my fault for not reading the breakfast details beforehand.
6.0
Barebones accommodations. Found a bug and black mold in the bathroom.
FAQs
How much does this hotel cost compared to others in Brentwood?
The average price for a rental in Brentwood is $135 per night. This rental is $51 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Franklin - Cool Springs, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Franklin - Cool Springs, an IHG Hotel. Enjoy the water!
Is Holiday Inn Franklin - Cool Springs, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Franklin - Cool Springs, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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