It was excellent

Great coffee and food

The location is perfect -- just across the street from the beach. The room was a two - bedroom suite with lots of space and comfortable beds. It was clean and quite enjoyable. The pool area is lovely and kept very tidy. Children and adults alike enjoyed the pool. It is a great place for families to stay.

I have no complaints!

Very good.

Could be more parking for suites, maybe even put suite number on parking places. We had to park on grass one of our nights.

Pool was nice. Very large and many umbrellas for shade

We reserved a king suite for 3 adults. There were no linens in room for the pull out. If someone reserves to obviously need that pullout, they should automatically have them in the room ahead of time. Of course, we asked for some from the front desk. There were none available. No pillows, no blankets. And the front desk girl just rolled her eyes. She didn't understand why we even needed them...she said. Room was dirty. We had no washcloths. Definitely not worth the money spent.

The location, accessible parking and beach areas.

There is mold and mildew odor throughout the entire hotel room. We had a condo style room. My whole family has allergies now, and one of our children has asthma. This caused issues the whole stay. The smell is really bad and nauseating. We woke up with puffy eyes the first morning, clogged nasal passages, and headaches. The second morning is TBD. When we first entered the room the floors were dirty. There is a picture in the bathroom growing mold spores visibly, one could only imagine the non visible areas. The wifi quality is also very poor. Dimly lit outside common areas also lead to an uncomfortable feel if checking in late. Overall cleanliness was sub par, most noticeable in the sink areas, beds, floors. I would've checked out early but due to money funds we had to stick with the cards that were dealt. This hotel needs major renovations in comparison to other properties on Jekyll Island that we previously stayed.

Excellent location and staff was wonderful. We rented bikes from Seafarer to go to Driftwood Beach in morning and were accommodated with late checkout so we could shower afterward. Free breakfast included lots of variety.

No elevator for second floor rooms.

The staff was great. The accommodations were comfortable. The setting was amazing.

When we arrived, there was a very, very heavy smell of some fragrance. It was gagging. When that wore off, there was a strong pet odor. That was the only disappointing part, but it was significant.

It is conveniently located across from the beach, has a nice pool

Are you spoken.com to book a double room with two double beds when we got to the property they only had a king room available they did not refund me any of my money. We asked for towels multiple times they can continue to say that they were out of towels they were supposed to move our room that never happened.