Le petit déjeuner inclus est super bon. C’est vraiment un plus

Les lits sont un peu trop mous Aussi, attention à ne pas se tromper de navette car il y a plusieurs établissements appelé Hyatt place. Bien choisir El Segundo.

The location. The friendliness of the staff. The laundry service.

The breakfast was less than ideal, which was the case before the pandemic. The hotel was short staffed. The price didn't include the parking fees.

Muy cerca del aeropuerto, eso era lo que buscaba. Un lugar para descansar y despertar cerca del aeropuerto.

Breakfast was great! Close to airport. Convenient shuttle to and from airport.

Nothing- Everything was great!

Nice breakfast selection and it started at 6:00am for travelers with early flights. Perfect, as no other hotels serve before 7:00.

Shuttle service stopped at four other hotels before reaching the hotel. When returning to the airport, we called for a taxi, as the shuttle schedule/reliability was iffy.

Près de l'aéroport . Navette .petit déjeuner

Prix un peu élevé

Todo

Tiene muy buen servicio

Grosses Zimmer - gutes Bett

Man hört jeden Schritt der Gäste im Zimmer darüber und die Fenster isolieren auch nicht, man hört von draussen alles. Meine Schwester hat für dasselbe Zimmer in derselben Zeit für 2 Nächte weniger gezahlt als ich für eine Nacht

Spacious and clean. It was a room for handicapped people.

The sliding bathroom door was stuck, possibly off the track. Could only slide it after a great effort. The hotel couldn't fix it right then or move us to another room, so we left it partially open.

Breakfast was the best we've EVER had for a included breakfast at a hotel. Variety was good and it was kept clean and nice. Really loved it!

The SHUTTLE was awful. If you are coming from a LONG flight...and you are tired...DO NOT use this hotel...we waited over 45 minutes for the SHUTTLE after a 10+ hour flight. Someone else on the shuttled had waited an hour and a half. The shuttle is shared between 2 hotels...and I think they only have ONE shuttle between them. They say they run every half hour...but for evening flights...that clearly is NOT the case...we were told it would be 25 minutes then after 25 minutes we were told it would be another minutes. We contacted the hotel before we landed and asked them where we collected the shuttle from the International terminal...they couldn't tell us that we needed to go to level 2 and find the RED signs that say HOTEL and PARKING SHUTTLES...I mean really...how hard is that? So we wasted a bunch of time having to ask people where we needed to go...so not very good customer service - really. I will NEVER use this hotel again...which is a shame because the hotel itself is nice...rooms and breakfast great.

Liked the location and the size of the room.

Ubicación e instalaciones

Buena ubicación, 5 minutos de coche de l'aeropuerto, shuttle gratuito para ir a LAX Airport, habitación muy grande con cama super comoda y gym abierto 24H

Nada

Location

All great!

Nah am Flughafen, Zimmergröße, Pool

Keine Sehenswürdigkeiten in der direkten Nähe (ohne Auto)

Hotel is extremely dog friendly - even has an outdoor grassy area for you dog- with clean up station. Very much appreciated since lots of people travel with their dogs now. It was actually one of the reasons we choose this location since they do not charge a pet fee- only a clean up fee if it is needed in your room. Front desk even had doggie treats that they asked if our dog could have..

Muy modernas las instalaciones, destaco la atención del personal

Staff were not welcoming or professional

Bed

New, clean, well run, nice breakfast

Way too expensive

We checked in and there were no towels in our room, called front desk and they instructed me to come get them at the front desk. The air conditioner was not working in the room and was not fixed until the next day. Staff at the breakfast were not happy and therefore not helpful, semi rude.

The manager greeted us very nice and respectful

Nothing

Bad Customer Service. Power was out upon arrival. No TV due to power outage.

The room was clean and the hotel overall was excellent.

The room was clean and comfortable with all things needed for a one night layover. It was easy to get to and close to the airport to avoid the worst of the LA traffic. The front desk staff were lovely.

The staff were either lovely or completely unhelpful. We walked out after waiting (standing) to order food at the restaurant for 20minutes. We couldn't even get a drink. I am incredibly disappointed in that as we ended up needing to order uber eats for essentially food that was on their menu (which is incredibly limited). I am very disappointed that considering they are essentially an airport hotel they didn't have better options for late checkouts.

location cleanliness

charging for lousy parking