Cleanliness and room

The pushiness of the people working for timeshare company. This was really uncomfortable. They were really unprofessional

awesome breakfast, loved the s’mores at night

Nothing much

All of it

Clean and fun for the kids.

The check in and check out policy of this location is bad. We didn’t get our room until after 2 pm and then were forced to check out by 10 am. We paid for day and night but didn’t get a full 24 hours.

The room was large. Just right for the 4 of us.

The pool was not deep at all. There was no swim up bar as indicated in the description. The floats were uncomfortable and the lazy river was tiny. Food was subpar.

Everything!! Very family oriented.

There was nothing to dislike about the property.

Staff were very kind and helpful. Loved the amenities. Very clean and family friendly. Already made my 2nd family reservation to come back.

We used the grilling area and loved it. They came and prepared the pit using charcoal and we did the rest!

Upon arriving, the check in process was great. Very disappointed in the concierge, we needed our parking passes for each vehicle but both were busy and never noticed us standing there. We just asked for them at the front desk.

Lovely property far enough but also close enough to the riverwalk. Luxurious property with many amenities! Great hot tubs and indoor/outdoor pool with waterslides. We had a one bedroom with full kitchen and washer and dryer in the unit. Unit was very clean and inviting. If you stay at this property, you can also access the Hyatt Regency Hill Country Resort which is located less than a mile from this property!

The property is a timeshare with Hyatt and you will get a hard sell on attending the presentation. My hubby was very stern and declined the invitation. They did call the room a few times during our stay, but we did not answer the phone!

Spacious rooms and great amenities. We loved the heated pool and beautiful grounds. Location was quite but still close to SeaWorld and restaurants.

The pool and JBs

The pool.

Bed was not comfortable at all. Parking at night was horrible and limited. Check out time is at 10 AM and the staff waits by your door at that time.

We had a wonderful time. My kids didn’t want to leave the property! They enjoyed relaxing by the pool and all the other fun amenities!

The only complaint I may have if I had to pick is our room seemed very dark but other than that it was clean as could be and we all had plenty of room and it was amazing!