Hyatt Place Chicago - Lombard/Oak Brook
About this hotel
Featuring several on-site dining options and an indoor swimming pool, this Lombard, Illinois hotel is located off Interstate 88, just 2 minutes’ drive from Yorktown Shopping Center. Free Wi-Fi access is available.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Oak Brook, IL
Hotel in Oak Brook, IL
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsGarden, Pool, Pets allowed and more
$$$$
Reviews
4.0/5.0
Good(1,450 Reviews)
100% verified reviews10.0
Location and breakfast, personal
Anything
9.0
Hotel location and the room size
Toiletries and breakfast lacking Halal glutten free options.
7.0
The breakfast was very good with lots of choices, the check-in was smooth, very accommodating.
The carpet was in bad shape (soiled and lumpy), the couch in the room had several spots on it.
5.0
Pool and facility was sufficient and clean
The hotel dwellers were noisy and inconsiderate to other guests. This was not a Hyatt we all thought we knew. Kids running through hallways till 3am slamming doors and yelling, including the mom's. Lombard/Oakbrook area are attracting inner city customers. This has been the profile for this specific hotel for some time now. The pool is used like it's a public school children's play land. So. if you are business customer it's not for you. We counted 8 kids in one room and 6 kids with a mom in another. The morning, day staff were great.
4.0
Location was close to where I was completing business. Beds were comfortable.
Went to check in for an overnight stay April 30-May 1st. Got our room, and when we opened the door. Someone else's luggage and clothing were throughout the room at about 3pm. Went back to the front desk, and the front desk was surprised the room still had someone else's stuff in the room. So, they put us up on the 6th floor. Which was great. I go to check out at 11:30, as checkout is at noon. First, they had me registered as staying 4 nights, and then after trying to fix it. An email I got has someone else's name, and listed I stayed 2 nights. So, I believe they mixed up my stay with someone else's. Not a great experience, especially being told I was being billed for a hold on the room today. But, it would be refunded.
I called to try and fix the issue, but the manager wasn't there and was supposed to call me back. Unfortunately, I was on the road, and hadn't gotten a return call, and didn't have the ability to call back in. Maybe I'll have luck tomorrow in getting it fixed.
10.0
The front desk was very friendly and although she was busy, she was able to check me in quick! She had blonde hair with glasses, super friendly and welcoming.
Nothing to dislike- everything was perfect!
10.0
This hotel is very clean and nice. The staff is always so accommodating and nice. Exceptional breakfast.
No complaints ever.
10.0
The clean environment
The front desk was very rude
7.0
The room was dated & needed updating, but comfortable. Breakfast had lots of options, fully stocked, but quality could be enhanced. Shower amenities & water pressure.
Small bath/toilet area, door was warped and got stuck, towels were quite thin/small.
9.0
The workers were so friendly
The other people staying in the hotel. No respect
10.0
Breakfast was very delicious!! A very kind lady named Oksana from Ukraine helped with my questions. All the staff I spoke with were very hospitable!!!!
8.0
The facility was beautiful.
I did not like the way the front desk rep handled the telephone call regarding the marijuana smoke from the hallway that came into our room.
8.0
Pool
No hot tub
3.0
It was fine.
The cost for a pet was $100 per night. That’s not pet friendly and it cost more than I paid to rent the room.
10.0
staff was super nice and helpful
10.0
Very friendly staff.
8.0
There was enough space to accommodate my family. Everyone enjoyed the breakfast & the kids loved the pool. The staff was very eager to please.
The only thing I didn’t like was that I was so far from where my family who live there was. I had to pay so many tolls to get to them.
8.0
Location was convenient. Decent and clean hotel with free breakfast. Spacious room for the family of 5.
9.0
Good price, nice and clean, good size room...
Terribly cramped bathroom...
No microwave in suite, only in the common area, so even for a late night snack, you've gotta get dressed and head downstairs...
6.0
I luv staying here when I'm in the area, close to tons of things to do and always a great value...
This time during our stay the toilet seat had urine all over the lid!!! And hairs all over the rim of the seat!!! Disgusting!!
And as much as we like this hotel, we always hate not having a microwave in suite...
And this time the elevators were going haywire and 1 car was missing the button for level 1, very inconvenient...
10.0
I love this hotel. Close to many restaurants and two malls. Always nice and clean. Decent choice of breakfast options. Always my go to hotel for a time away.
9.0
Great family hotel!
9.0
The location is by everything. The staff was were inviting and helpful. Breakfast was great. I just overall enjoy the hotel.
I have no complaints.
2.0
Kenslie
The remaining staff, Briselda and Ruhan called me a liar only to find out they did in fact charge ahead of time. Then I was charged twice for my stay putting my acct in the negative.
5.0
Good location
The phone didn’t work and though the front desk brought another, it didn’t work either. Never resolved it. The room smelled bad…very musty. Carpet felt wet. I had to go out and buy air refresher. Had to put in a special request to have room serviced. Apparently, that isn’t done automatically. Granted, there was a very large group that checked in…took most of first and second floor. There were so many at breakfast, talking loudly, barely room to sit, and when I got up for coffee, my seat was taken even though my uneaten breakfast was sitting in front of my chair. Had to go to my room to finish. Couldn’t call room service because no phone.
8.0
Nice view, clean room
Fire alarm light kept blinking
3.0
Nothing
Bathroom was so small
8.0
clean room and pool was clean
they didn’t have much in snack selection in front for example was looking for milk and they didn’t have milk to buy - I think it would be smart to add a couple things that customers would look for and buy
7.0
No microwave in suite
FAQs
How much does this hotel cost compared to others in Oak Brook?
The average price for a rental in Oak Brook is $134 per night. This rental is $68 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Chicago - Lombard/Oak Brook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place Chicago - Lombard/Oak Brook. Enjoy the water!
Is Hyatt Place Chicago - Lombard/Oak Brook pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Place Chicago - Lombard/Oak Brook?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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