Clean room, convenient location. A staff member called me a couple of days before to confirm my reservation at which time she pointed out that I had booked a smoking room. When I told her I made a mistake, she switched me to a non smoking room. They also had a nice breakfast bar. If you have the time be sure to visit the New Market Battlefield Military Museum, a great collection.

The room refrigerator was a bit small but since I was only staying one night it wasn't a problem.

Can't think of anything, but they are redoing the upper floor and renting the lower floor. Maybe when they are done it will be better. The staff were very nice.

The heater became noisy and had to turn it off . It was 55° in the morning in the room. The room was out dated and the door to the parking lot did not lock easily. Did not feel safe and woke up with every sound during the night.

I ordered a room without the parking place near the door and was upset, but the manager immediately resolved this problem and changed the room for me. It was so nice.

The best thing is location and convenience.

Very Basic Breakfast without bread. Smelly rooms. At check-In Front Desk was very Rude.

Breakfast attendant was wonderful. A joy to talk with!

Bed wasn't that comfortable, could use a pillow top mattress.

the lobby was pretty

it was dark and dingy and the beds were so hard we couldn’t sleep on them.

It was clean. Bathrooms seemed to have been remodeled, nice. Price and my dogs were welcome to stay

Beds, not comfortable but when you tired you sleep.

2nd room was ok

easy access

wallpaper peeling off wall, bed was very uncomfortable-too soft and a little lumpy. you could see dirt everywhere along the edges and bathroom. very outdated

great location close to Shenandoah National park

staff were a little grumpy

The hotel itself was great. We have stayed many times.

The clerk on the desk was terrible. He was complaining about the number of people he had to check in. There were 4 people in line. It took more than 30 minutes to get checked in. At that point he told us not to complain because it would take 2 hours in Key West.

Good location

BEDBUGS! :(

Absolutely nothing.

Three different room keys didn't work. Hotel receptionist never answered phone to help. Put us in far Away room upstairs and no elevator. We ate in our 70s. Never recommend

great pool and location

Needs major updates. I accidentally booked smoking rooms. My fault. However the linens reeked of old smoke. The pillows reeked of smoke. I would understand the smoke smell if it was just from the curtains and carpet. But the linens should have fresher.

Nothing

Room was not clean especially the beds. Full of bed bugs