Quiet compared to other hotels in nyc. Central

All was fine

Todo me pareció excelente perfecto

la comida

Emplacement top Roof top super

Nous aurions préféré un buffet pour le petit déjeuner

Perfekte Lage, super nettes Personal (speziell Mr Gui), super Service. Es wurde sogar um 1 Uhr nachts jemand zu unserem WC Problem hoch geschickt.

Nichts

La posizione e la camera spaziosa

Il servizio della colazione era troppo lento

Sehr zentral und ruhig

Das Personal am Empfang war leider unzuverlässig, unfreundlich und unfähig. Uns wurden bei Abreise Extra-Kosten fürs Frühstück berechnet, die man uns - auch Wochen später - nicht belegen konnte, da angeblich ein Systemfehler vorlag. Trotzdem wurden uns (trotz fehlender Belege) fast 150USD zusätzlich berechnet. Uns wurden Rückmeldungen zugesagt, aber nie eingehalten. Wiederholt haben wir über Booking nachgefragt, wurden aber im Stixh gelassen. Auch bei Booking konnte man uns bis heute nicht helfen. Sehr traurig. Schwache Leistung.

I love this hotel I give it 100 stars

The is no parking thank god I did not bring a vehicle

The location was great and the room was quite large considering it was central New York. The bed was also very big and comfy. The views from the rooftop were also great.

não almocei.

nada a reclamar.

Room was neat and clean. Staff were very friendly and helpful. Free Coffee/tea bar. Gym seemed nice. Location is central in manhattan.

Room service was not very good - they didn't replace towels or take used glasses/room service. The TV was classic cable, TV guide didn't work and only a few channels.

Zentrale Lage, nahe am Empire State Building. Guter Ausgangspunkt für Ausflüge in den Norden oder Süden von Manhattan. Verschiedene U-Bahn Linien sind in 5 Min. zu erreichen. Dachterasse im Sommer mit schönem Blick auf das Empire State Building. Die Betten sind bequem, Kissen ebenfalls. Jeden Tag gab es Wasserflaschen.

Die Zimmergrösse ist recht klein. Bei mehreren Gepäckstücken wird es schon schwierig… Die Einrichtung ist schon etwas in die Jahre gekommen.

Location

Not eveb close to a 4 star hotel. On any level…

部屋が広かった

スタッフが何言ってるかわからなかった 早口で

L’emplacement et le personnel.

La taille de la chambre et la formule petit-déjeuner très limitée.

Rooms were modern and clean.

It was expensive.

Location, friendly front desk staff, fast elevator

Air was very dry. My friend and I woke up coughing because of the dryness.

La habitación me encantó, tamaño ideal ni grande ni pequeña. Muy hermosa decorada. La ubicación es fabulosa

Friendly staff, comfortable bed, good location, love the rooftop even though the bar wasn’t open, had a view of the Empire State Building

Breakfast not included They hold $250 and it’s a week before they release it

Tolle Lage nettes kleines Hotel

Es gab nichts zu beanstanden Frühstück war zwar nicht so unseres aber die Amerikaner essen gerne süßes zum frühstücken. Aber es wurde immer mit viel Liebe zubereitet

Good location, proximity to Empire State Building and Penn Station

Hotel somewhat dated and old.

Smooth check-in, nice staff, great little hotel in a fairly quiet spot in New York.

As others have mentioned, the walls are very thin - you can hear people walking upstairs, downstairs, next door... Everything

super Lage und sehr freundliches Personal. morgens gibt es kostenlos Kaffee und Tee in der Lobby und auf dem Zimmer hatte ich ebenfalls eine Kaffeemaschine

Central

Déco un peu vieillotte

Good location overall for convenience, even if the street itself is filthy and dingy.

Having specifically asked for a room to be ready between 3-4 pm, and as is the stated check in time, I arrived after long journey to be told I could have the room I booked at 6 pm (the hotel had allowed the previous guests in the room a late check out at 6), or downgrade to a different room for a discount of $50. I didn't want to downgrade since I had booked the room I wanted, but had no choice. Absolutely shocking that Hyatt don't honour your booking. Front desk staff apologised but didn't do anything to solve the problem other than offering me a downgrade. Hotel room was a decent size but looked out to an office block and had very little outside light. The hotel in general, and rooms in particular, are tired and shabby, brown musty and smelly carpets that's probably been there a few decades. You have a choice of a very loud air conditioning system in the room (60dBA measured at 6 am), or leave the window open with the street noises and frequent honking and sirens which is normal in NYC. Even if you turn your air con off the next doors will probably keep you awake anyway (48-50dbA at 6 am in my room with my air con turned off). On the second day the room hadn't been cleaned until 4 pm and required three calls to the front desk to get someone to come and clean it. Watch out for the taxes and extras - these are significant. The hotel charges a $20 daily destination fee that's an absolute rip off - apparently the amenities they offer for this is acces to the terrace bar (which wasn't open during the entire stay), tea and coffee in the lounge, 10% discount at macys and other useless offers. At over $450 a night, this hotel is a rip off even by NYC standards.

The location, staff super friendly, everything was super clean.

bien ubicado

habitación pequeña

un buen hotel, teníamos cama extra grande y nos cambiaron a una habitación con dos camas si queríamos ingresar un rato antes.-

el cambio de habitación pero nada mas

Personal sehr freundlich und hilfsbereit. Durften schon um 9.30 Uhr einchecken. Schöne Rooftopbar wo man selbst mitgebrachte Speisen und Getränke verzehren kann.

Locatie

Ontbijtfaciliteiten en serviceniveau zijn voor een vier-sterren hotel (hyatt) onder de maat. Hotel is ook gedateerd en luchtkwaliteit slecht. Elke dag wakker met koppijn.

Coffee in the morning downstairs

The checkin process and the bar wasn’t open until 5pm on a Friday night in NYC!!!!

Location was perfect. It was nice to have a window that opened in the room with a view of the Empire State Building. Staff was very friendly and courteous.

The room needs a makeover. The beds are very uncomfortable. After a long day of walking bed comfort is important.The shower was not very clean. The tv was broken it had a defect on the screen that was distracting. Not enough big towels and facecloths provided.