Candlewood Suites Elgin – Northwest Chicago, an IHG Hotel
About this hotel
Grand Victoria Casino Elgin and the Spring Hill Mall are only minutes from this Elgin, Illinois hotel, featuring all-suite accommodations furnished with full kitchens and free wireless internet access.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Dundee, IL
Hotel in Dundee, IL
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.8/5.0
Good(88 Reviews)
100% verified reviews
10.0
The bed was comfortable. I loved the kitchenette with all the utensils. The shower had great pressure and hot water. Happy with the hotel.
The AC was a little loud, but once I fell asleep, it didn't matter. Besides that I enjoyed my stay.
10.0
Awesome service! The room didn't have a remote control for the TV. Called the front desk, and she brought one right up and programmed it.
10.0
Very clean, easy entrance and good amenities.
Anyone can walk in without a key.
9.0
Clean, close to everything, and functional
Needed more towels, more pillows, facial tissues
10.0
having a kitchen, closet to store suite cases.
weak water pressure
9.0
I really like staying at Candlewood Suites, regardless of location, because the stay is consistently a good experience.
10.0
The ability to cook our own food. Large refrigerator and microwave.
No area to visit with family or chairs/table in the room to rest a meal. Need to have a table and 4 chairs
9.0
I was very happy with the room, appreciated the little things like ice in the freezer, the floor was quiet, and the gal at the check in desk was very nice.
10.0
very clean and modern
the dog path is a little bit smaller
7.0
Perfect location for my visit
Some construction going on, was understandable. We would not have stayed here if we knew it was pet friendly. TV was on the small side.
5.0
N/A
Air didn’t work so well so the room was really warm. Seemed to be in the process of renovating, if I’d of known I would have chosen a different hotel.
10.0
The lady who greeted us was phenomenal. She made the experience fantastic. Even though you were under construction everything was great.
The only complaint that we would have is that our sink did not drain in the bathroom when we were in room 229.
9.0
This place was conveniently located to where I was doing training for work. I was in a newly remodeled king suite, and it was lovely! I enjoyed having a kitchenette.
A bonus was meeting new people at the patio grill.
When I realized that I had left something behind, the manager was helpful in helping me look for it. Never did find it, but A for effort
The only downside was that because of the remodeling in progress, the hallways and lobby were full of furniture and boxes, but totally understandable
7.0
Comfort
Stove top wasn't working
7.0
No maid service, having to go to front desk for towels toilet paper, taking out the trash, etc fine except for no maid service
4.0
Location
Stinky, dirty, no outlet covers on 50% of the outlets! My concerns went unanswered for 2 days. I was offered a food vending coupon for my troubles. Still waiting for my $50 "contingency" charge to be reversed. 30+ days. Embarrassed to have suggested this to my group of 11.
7.0
close to family.
lacked normal motel room items such as hair dryer and chair in the room.
6.0
convenient to hospital
lots of remodeling materials in lobby. digs in hotel. no towel rack in bathroom. loud refrigerator
10.0
The in Lobby convenience Store and Lending locker w crock pots and Games makes it super easy to feel like home. This is my GO-To hotel for my visits with my Daughter and Grandson!! Can't wait for the next visit!
Nothing could be better! I love this Hotel and their Staff and will always book here when in this area.
2.0
Didn't like anything beds was broke fridge made noises just a bad choice on my part
First night dirty dishes in dishwasher, stains everywhere on the floor, bed broke, pot smell , second night pot smell pealing paint things were broke would not stay here again what we paid was rediculaous checked reviews were all good .we asked for conjoining rooms said they would ended up our kids were down the hall were lied too!
9.0
It was nice price and clean. Everything you needed in room
Nothing it was good
10.0
Friendly owners. Great location
No washcloths are available
6.0
rooms were big
no hair dryer, no chair or couch in room, beds were TINY, tried to upgrade to a similar room with a king bed and the cost was ridiculous, snacks available but cost was extremely high
7.0
The shower was hot and the microwave worked well.
The portable air conditioner was very loud. The bed felt like a brick. I didn't have a regular chair to sit in to relax, just a kitchen chair or the bed. I didn't have many kitchen items, like plates, cups or silverware.
6.0
Clean room
When checking in, there was no attendant for atleast five minutes. The chair was torn in multiple areas and the bed was broken in my room . When I called the front desk she made it sound like I broke it. She seemed very unusual in our interactions. She gave us a different room but that room had leaking water behind the toilet. The rooms were clean but not up to standards.
1.0
Nothing
Room was in poor condition. Carpeting stained, furniture torn up and needed replacement.
9.0
Bed was very comfortable. Bedding was great and pillows were perfect. TV was nice to have. Bathroom was clean. Nice to have sidewalks to walk my dog. Nice that you allow dogs.
Sounded like elephants above me late at night. Fridge makes lots of weird noises but it was nice to have the fridge. Carpet could use replacing.
FAQs
How much does this hotel cost compared to others in Dundee?
The average price for a rental in Dundee is $116 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Elgin – Northwest Chicago, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Elgin – Northwest Chicago, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites Elgin – Northwest Chicago, an IHG Hotel?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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