Hilton Imperial Dubrovnik

Excellent location near Old City of Dubrovnik. Very convenient. Beautiful property and great views of Adriatic Sea and surrounds.

Too many stairs from reception to lifts. Not convenient for people who don’t walk well or have luggage and then from passageway again up steps to lifts. Not elderly friendly or for those with heavy cabin luggage like I had.

Perfect location, beautiful hotel, amazing breakfast, kind and professional staff

Price was very high, including drinks and other amenities

Exceptional hotel close to old town. Rooms were wonderful.

Nothing

Underground parking, located directly beneath the hotel. Hotel location.

The hotel has two buildings. If you get the building next to the main one, you won’t feel like an equal guest. The hotel’s amenities don’t live up to a 5-star standard! At the lobby bar, there was extreme noise from mostly American guests crowding the bar to order their drinks from two overwhelmed bartenders who couldn’t handle the workload. Because, quite simply, two people couldn’t handle it. Room service offered only a very limited selection of drinks and food. Moreover, after 10 p.m., it was no longer possible to order any alcoholic beverages. The service was completely unworthy of a 5-star rating. I had to go out onto the street to buy something. The restaurant’s terrace with a garden was closed. Incomprehensible. Yet everywhere else in the city, everything was open. The room furnishings are sparse and worn. The windows were so dirty that you wouldn’t even see that in a hostel. The bathtub with a shower was average, typical for the American Hilton chain. I couldn’t find a bathrobe or slippers. Breakfast was average, but again, compared to other hotels I visited during my trip, it didn’t match the hotel’s category. I would definitely recommend a different hotel, even one further from downtown—it’ll be cheaper and certainly better. You can easily get to downtown anytime by taxi or bus. Finally, about the price. I paid 400+ euros. I originally wanted to stay longer. But another night over the weekend still started at 1,300 euros! It really isn’t worth the money. I stayed at the best hotels on my trip. They all turned out great. This one was one of the most expensive and, unfortunately, turned out the worst.