Barceló Maya Beach - All Inclusive

Everything was excellent except for the price and modes of independent transportation and taxis

Full-fledged all inclusive experience. If one simply aims to sunbathe and enjoy facilities, it has everything a family might think of doing.

But the resort is somewhat isolate (or at least pricey to get around), makes it hard to experience Mexico itself. Also, service is just good enough so that you can't complain, but certainly not stellar as price may imply. Same applies to food: both in buffets and restaurants, you can expect mostly decent but seldom excellent.

Huge, clean, everything you could want

Nothing

the room was well located.

the food … absolutely not up to expectations. In booking we had reserved a room of 133 m2 when in reality we had a room of 55 m2 and after insisting on the 2nd evening they agreed to make an upgrade supposedly out of courtesy. In reality it seemed that a description error was present in booking. what is the customer responsible for? customer oriented approach was to offer something in compensation of the room we used. algae sargassum… it’s impracticable… we came for the beach. over 4 days … only 2 days tractors cleared … and why only 2 days? we pay a sum of 475 usd every day for not having a passable beach? ok there is a swimming pool but there are swimming pools in my country. No need to come so far and pay so much