ARTS IN Hotel Conde Carvalhal

Everything. Unusual. Lovely location. Super breakfasts. Exceptionally friendly and helpful staff. Beautiful gardens.

Nothing

I wish I could have stayed longer! This hotel was a superb experience in itself. The beautiful historic house set in a lush green garden on a hill is absolutely full of charm. After a hot day of walking and sightseeing in Funchal, opening the front gate and walking up the cobblestone path to the house felt like stepping into another world. The balcony view over Funchal Bay was just amazing. We spent hours sipping Madeira, totally absorbed in the dusk. The staff were friendly and helpful, the room was spacious and spotless, and breakfast in the garden made us feel like King and Queen (and young Prince)!

None! Can't think of anything negative.

Location, design, people

Breakfast and view from the room were great

Dirty linen on the bed when arrival, no towels, ants in the room, wear and tear of the floors, walls, tv and dirty chairs from excessive use. The place just really needs an update and thorough cleaning. No iron or ironboard in the room and provided when requested because it’s out of their policy. And lastly there are 12 parking spots (of which 3 are used by the staff) for 18 rooms so I made a reservation because I am pregnant and 2 times at arrival our spot (and all others) were taken (apparently by a staff member). This is absolutely not a 4 star hotel and you can get better value for your money.