FH55 Grand Hotel Mediterraneo

All was nice

Everything was just great

Great location, good breakfast choices. Love the large reception spaces and great food in the restaurant. The receptionists were very informative and welcoming with great knowledge of the area.

All the road works in front of hotel was distracting and created issues to cross the roads. Food in the restaurant was great but was over priced.

Barbara at the front desk was very helpful and provided a lot of relevant information. Nice view from room

Nothing

We booked it for convenience as we were gonna extend our stay following our tour and the tour operator put us up in this hotel.

It seems that rooms booked by tour operators are the lowest tier but rooms that we booked ourselves are supposed to be "better rooms" but we didnt get to change our rooms for our extension. It was very complicated trying to explain to the front desk that from day 2 onwards, we booked on our rooms via booking,com and the photos looked completely different from the physical room we had ; so we didnt get to change our room, But some of our friends managed to get their rooms changed. It seems like its dependent on who was at the front desk. To be fair, some of the staff at the front desks are really helpful but unfortunately we approached the guy who was probably having a bad day. Also bear in mind if you are asking for an extra bed : the mattress is so bad that i had backache after.