Haka House Wellington

Location

N/A

Reception by a patient and friendly staff Sam (great job in welcoming 1st timers). If u want to take a close up shot of the moon, ask him 👍😊 Easy to use AX bus fr WLT airport if u r flying in. (but we needed to catch Intercity Bus upon check-out) so a bus ride needed. Close to Mt Victoria (nice sunset of WLT city & some LOTR filming locations I didn't succeed in finding), New World supermart, the Wharf. It is near Fire Station, so we had an occasional siren in the night. The drink-and-din on the streets die off early enough. (The soundproofing was not great but The neighbouring roomers were quiet at 10pm (the Hostel's policy). So it was OK. Only egress is in front of Counter and accessible via cardkey during wee hours so it is secure and safe. 2 separate but adjoining dining/cooking areas which is great. Lounge with vending machine/coffee machine for those who need more. Room with view of the Wharf & bay, comfy beds, well-laid out (except hanging space). Even get to experience the famous WLT howling winds on the 2nd nite. Thank you. I hv nice photos taken from the room but I can't upload. Sorry.

Bathroom has metallic vanity top, water back flows instead of going into basin. Shower floor is metallic but soapy water can't drain off fast enough so awkward and slippery standing in soapy water. Shampoo & shower gel placed too high and pumps don't work. So difficult to extract for Hobbits like me. I tried to check in a night earlier but unable to do so because the booking setting requires minimum of 2 nites.

Very close with everything

Bathroom is clean

Was clean and close to where I needed to go.

Check in was a bit of a mission. When I booked on Booking.com, nothing was said of a bond. Why is that? To be told on arrival was a surprise, so had to use some of my weekend money. I was there from Auckland for a family 21st. Wasn’t impressed with it. Also, I booked a twin bed room for two for two nights and prepaid before arriving. I messaged them to inform them that my daughter was arriving before me as she had already booked an earlier flight, I had a later one. But they returned that we had to check in together assuming she was a toddler whereas she is 35. I stay in hotels regularly and have never heard of this arrangement. Nevertheless that was a letdown. Wasn’t impressed with that rule. If you paid before arriving and the other guest is an adult, what’s the problem? Not even overseas hotels have a dumb rule like that. This hotel is wacky! Checking in wasn’t great either. And it goes on. I told my daughter to try to check in. She called me reception wasn’t helpful and wouldn’t allow. So I informed Booking.com and changed the booking to her name before I arrived. That worked so she was able to check in but what a disastrous ordeal and muck around. A lot of time was wasted with their bad attitude. Totally unnecessary before our holiday. We hadn’t been to Wellington for a few years so guess this place gave us nothing to miss. And the finale, last night stayed with friends and got back an hour late for check out and was charged $25. 10am was the scheduled time but I checked out at 11am. First time this has happened during my many travels. Guess this place is desperate for money. No indication or discussion, just do it. A bit like this government in Wellington, no integrity. So all in all, this place is out of it and need to get better management. I wouldn’t have disputed the late fee but a heads up would’ve been nice. I won’t stay there again and will advise my friends and family. So I give this place a big fat ZERO !!! 😂😂😂👎🏼👎🏼