Eliza House

Location close to Haymarket Station, and walking distance to the Royal Mile and Edinburgh Castle. Friendly staff quickly addressed an issue with one of the windows. Simple takeaway continental breakfast. Spacious room.

Climbing the stairs to our room with our luggage.

Lovely spacious room that was very quiet. Good location. Comfortable twin beds. Spotlessly clean. Didn't use the bath as only there for one night, but nice to have the option of a shower or bath. Good selection of pastries and cereal bars, plus hot drinks, available which was handy when they don't provide breakfast - great for a quick bite to eat before we headed off in the morning. Would definitely stay again.

Our toilet stopped flushing, but had been fixed by the time we got back from our event. Water for shower could have been hotter.

Location. Size of room. Easy access to public transport. Staff were friendly and accommodating.

Towels were not of great quality.

Excellent location and 24 hour reception.

Broken shower and a smell of urine on all carpets in all hallways- lots of air fresheners but the smell was too strong! The shower was very weak and was a dribble and broke in the first day. We didn’t shower as it would never have rinsed shampoo out. Maintenance came and fixed the shower that would not turn off but it didn’t improve the flow of water. Stairs were really steep and we were put on top floor having to carry our bags up. On our floor there was work going on and a ladder outside on floor all the days we were there. There were 6 flights of deep stairs that smelt of urine.