ibis Strasbourg Centre Petite France

Location perfect. Staff perfect. Cleaningness not great. It had left over dust on some furniture.

I mentioned above.

The location was great. Very central.

For ibis the breakfast was a bit simple. The hotel was clean but nog as clean as to be expected from ibis.

👍👍👍👍🫶

None

The location is very central, and the breakfast was okay. It was also nice to have water available in the lobby. Although we did not use the gated parking area, we were able to sit there in the morning with our coffee and enjoy the quiet atmosphere and sunshine. Some of the towels in our room were stained, but when we mentioned it, we were given a fresh towel.

The parking situation was extremely frustrating and difficult to access. We drove around several times trying to find the entrance, but the hotel is located on a street where cars are not allowed and only trams can pass. In the end, we had to park elsewhere and walk to the hotel to ask about the parking. The receptionist was not very friendly and told us that the hotel parking was already full. When we asked whether we could use it the following day, we were simply told to leave the car in public parking. This was very inconvenient, as we had to carry all of our luggage over cobblestone streets for around 10–15 minutes to reach the hotel. We would have appreciated at least being allowed to drive into the gated area briefly to drop off our bags. The next morning, we asked again whether we could park there, as it would have made preparing the car for our departure much easier, but we were again told there was no availability. Since the parking could not be reserved in advance, this was disappointing, especially because we could see empty parking spaces from the breakfast area. It felt like the reception staff were not willing to help us find a practical solution. Although the hotel is centrally located, the surrounding street felt somewhat unsafe and dirty.