Elounda Gulf Villas by Sandglass

Great staff, great location, great view

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Great size not too big. Rooms were beautiful and in a stunning location

Shower head needed replacing ( just a small thing)

Great location. Excellent and comfortable suite. Restaurant and pool area amazing lovely view from the pool. Excellent staff

Nothing

The layout of this hotel is very cosy, little private streets in the hill side, nice views, apartments, villas or rooms, a beautiful pool area, and great breakfast. The welcome at arrival was great. The receptionist and the general managers great.

The restaurant manager was rude. They informed us after arrival they would have a dj at night -great when your on holiday with a baby and the dj setup is made 20 meters from your terrace windows. It was unbearable, first at dinner we had to scream to each other, I could see most of the guest there were young families also did not enjoy it - the staff seemed to enjoy it though so I guess its more important to entertain the restaurant staff than respect their guests. When we complained after a few hours, the restaurant manager asked me to show her and her guest respect. what a joke. The restaurant was then more or less empty af few guest still at tables as fare away from the horrible dive bar dj. But the restaurant manager getting drunk eating with her "buddies". In my world this lady would be unemployed the next day. When the reception called down to complained they were also ignored. They told me they have turned of the music, which was not the case.. The beach that you get the impression is out side the hotel is actually 4km away.. thanks for the information BOOKING. The bathtube plug not working. The fridge not working well. Bad curtains letting light in.