Swissotel Al Maqam Makkah

Close to the haram and very clean

The slow pece of checking in and most a time of none available of the required room at the checking point

Near to masjid

Sometimes difficult access

An Excellent Stay and Outstanding Service! I had a wonderful stay at Swissôtel Al Maqam Makkah. The hotel offers a great experience, with excellent service and a comfortable atmosphere, making it a great choice for anyone visiting Makkah. I would especially like to thank Raghad Al-Ansari for her outstanding assistance in arranging my accommodation. She was extremely helpful, professional, kind, and attentive throughout the process. Her excellent support made everything smooth and stress-free, and I truly appreciate her dedication and customer service. Employees like Raghad make a real difference and reflect positively on the hotel. Thank you for making my stay a pleasant and memorable experience. I would definitely recommend this hotel and look forward to staying here again!

Na

Location, breakfast , staff help..

This time, our toilet seat flush system didn't work soon after we checked in. The hand shower was leaking, and the phone on the table was not working either. We were busy in umrah and had absolutely no time to complain. Later, I had to call help manually, and they were able to fix it.