ibis Styles Saint Malo Centre Historique

excellent view

room quite small and would be difficult for 2 people. communication before arrival was good but receptionist on arrival and departure was quite rude and dismissive

Convenient location, friendly staff

Not a problem for me but stairs are quite steep if you have mobility issues

The location of the property is perfect, right in the old town and in a great area. Close by to shops, restaurants and historical sites. Very comfortable and clean room, great bed and mattress with very comfy pillows which you can purchase from the hotel . The breakfast was good with plenty of choice. The reception staff very friendly especially Nicholas who was very polite and courteous and also gave us some very good recommendations for restaurants and sites to visit. Nothing was too much trouble. Beautiful views from our room overlooking the port.

Breakfast and all staff except Nicholas the receptionist

I chose and booked a double room at a slightly higher price. In the morning there was a sign outside the hotel offering rooms discounted. When I booked in in the afternoon the receptionist Nicholas proudly said that all the rooms had been taken. I found I had been allocated a twin room which I did meet my booking and I objected. I was told that was my hard luck. It seems he had sold my room to someone else for 89 euros. This is not acceptable so I am claiming the 89 euros in compensation. It would not allow the upload of a jpg file