Sonesta ES Suites Andover Boston

Fantastic location (so convenient), the rooms were amazing and the beds were SO comfy, very safe location and reasonably priced! Breakfast was delicious :) The gentlemen at the front desk are all so nice, and very trustworthy (at checkout, I had forgot something VERY important and they kept the stuff safe at the front desk until I got turned around to get back there and get things)!

There wasn’t anything that wasn’t great about this place!

A very clean property in a business park, so quiet. Nice roomy room with a nice bed.

We asked at the counter for an early check-in and got a bit of run-around. "Come back in an hour" "Just a few minutes now" and then that guy went home. The property is in a business park, so nothing nearby for dining.

Everything very clean

N/A love everything

-No toaster -ran out of healthy yogurt substitute with sugar packed -fruit ran out - sausage patty were left half eaten in many plates. Not good. America loves bacon❣️

I HAD A MEETING AT 8:00 am. I did not ck out! I packed my bag in trip down to lobby. I left tooth paste & brush in bathroom. I also left sun glasses on kit table so i would not forget when cking out. At end if meeting… i went back to room … my tooth past & brush were gone. My sun glasses were also gine. Despite the fact that I had not checked out. (9:45 am) my room was entered. Cleaned and my items gone. I found the cleaning person. Not good English. I walked her to the room. And gestured bushing my teeth. And asked about my glasses. I then saw a drawer on her cart. I opened it. My prescrip sun glasses were in it! There was absolutely no ck out that prompted an entry to space i rented until 11:00 am. Have you no system that inform cleaning staff of actual check outs❓ I owned a small resort in Cape Cod. Slept 120 people. Im not sure why this poor woman was not apprised if early ck outs rather than have her randomly open doors , guessing which room she could change over ! Perhaps the front desk should put their cell phone down and produce a list of confirmed ck outs. Front desk staffing was woefully inattentive, unconcerned, and too visibly involved in their cell! Also. When making reservation i asked for a room near elevator. Not a room way at end of hall. Room224 was almost at end! We managed but I did early request.