The London, a Luxury Collection Hotel, New York City

Everything

Nothing

Spacious rooms. Close to everything, but not where it's too loud and busy. Highly recommend!

I didn't like that we were only there for 2 nights.

Location and facilities of the Hotel were excelent, but value dosn't worth it, definitelly!

The hotel is excellent, but the restaurant service is terrible. At breakfast there was a line just to get a table, and once seated the staff were extremely rude. There were plenty of empty tables, yet they wouldn't let us sit — and after we finally did sit down, they treated us with sarcasm. Great hotel overall, but it's not worth the money. There are countless better-value options out there, especially in NYC. What's more, I had to ask 3 times to make up my children bed (what was at revervation), and they just made it at 10pm (we arrived at hotel 12pm, first time we asked it).

The location was perfect and we stayed at 52nd floor the view was great.

The room service was really bad. The food and also the way they served it was really bad. It was expensive and not worth it. We ordered a cheese plate and wine and also we ordered pizza. We definitely not recommend the room service and the food.