Crowne Plaza Hotel Orlando Downtown, an IHG Hotel
About this hotel
-Located in the heart of Downtown Orlando just steps away from the area’s most popular Entertainment & Business Venues just minutes from the Kia Center, Camping World Stadium, Dr. Phillips Performing Arts, and Downtown Lake Eola Park.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Orlando, FL
Hotel in Orlando, FL
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.8/5.0
Good(678 Reviews)
100% verified reviews5.0
I liked the facilities at the hotel.
Shuttle service provided was good alongwith the shuttle staff.
Cleanliness in room should be taken seriously.
Could find ants and small spiders in room.
Should provide free water bottles in room. No other hotel has charged for the water bottles.
Its an old property, should undergo renovation.
An american guy at the front desk was very unfriendly.
8.0
All of the standard I would expect of a 4* hotel
10.0
Great location, friendly staff, cleanliness.
The parking fee.
2.0
Lobby was nice
The people who were in charge with parking 1 guy wanted to get into an argument after I went to park in the spot the other guy had told me to. Going up to the 11 the floor all you could smell weed so bad . It was so strong you could tell which room it came from. Also my 9 woke up with bites. His legs are covered in bites thats are itchy. Dr said they are bed bugs. I only got like 2 bites but his legs are covered. We were so excited to go here but now I don't think I'd ever want to stay in a hotel again
9.0
Location and size.
Had to pay for parking!!! And no refrigerator in the room.
8.0
De service van het personeel was geweldig. We hadden via booking.com een suite gereserveerd, welke totaal anders eruit bleek te zien zoals op de foto's bij booking.com. Grote teleurstelling dus!! Het personeel (Tina) heeft er toen alles aangedaan om ons tegemoet te komen; naast een gratis ontbijt en drankjes in de bar, kregen we na de eerste dag ook een prachtige upgrade van de suite. Het hotel had dit niet hoeven doen, het was niet hun fout maar dat van booking.com, dus complimenten voor de geweldige service van dit hotel!!
Dat booking.com niet de juiste foto's van de suites heeft geplaatst op hun website. Het was misleidend en erg teleurstellend. Doe hier iets aan booking.com!!
10.0
It was amazing & clean
I loved it!
9.0
We came for Magic game to Orlando and the day after for Kennedy space center visit. Valet parking with friendly personal. Shuttle bus to and from downtown free of charge. Very good choice for breakfast.
6.0
Location was the primary reason I booked this place. Walking distance to the event I went to.
Housekeeping was nice.
Valet staff were excellent.
Staff (front desk) were crabby. It's scary just to even ask them a question. Specially, the lady on the night shift I was there. Very unaccomodating.
9.0
Myself and my husband stay was from 27th December 2023 to the 2nd January 2024. Our time at Crown Plaza, despite a few room amenities issues, was good, and we would definitely return to this hotel on any future holidays to Orlando. The level of service from all the staff was at a very high level. 3 members of staff that were exceptional was Maria from housekeeping, Tina in the front desk, and Leaford the Shuttle driver.
The heating was not working, and breakfast was often cold
8.0
Confort
Prestations de qualité
Rapport qualité /prix
On aurait apprécié un petit déjeuner plus copieux, vu le standing de l'hôtel
10.0
The location was very convenient to the Amway center. Shuttle dropping us off and picking us back up was super convenient. The staff was so friendly, professional, and just a pleasure to deal with. The rooms were spacious and comfortable.
I wish coffee options at breakfast would have offered creamer with flavors.
8.0
Beds very comfy
6.0
Good value
Sketchy area
8.0
Great shuttle, great breakfast, great check-in reception and housekeeping
Parking check-in was very confusing and we were told different things by the same people at the same time. They did not make it easy and do not make sense when speaking.
8.0
The front wall through
No pool
8.0
Staff was great. Pool was nice.
Lots of traffic noise. Not much on their menu
9.0
Poor or no lighting at the room entrance especially at the full length mirror.
7.0
Clean hotel
Did not expect to pay for the parking.
5.0
The property was in a good location and offered a shuttle to the amway
Checkin time was 3pm. We arrived 10 minutes after checkin and were told there was a wait for rooms as they over booked. I booked 3 months in advance and was given a king room when I booked a room with 2 beds. The staff was rude about the whole situation and really didn’t care. I had 4 adults and had to sleep on the couch.
8.0
Hotel was nice. Room was great. Clean all over. Staff was fine.
Location is safe but not much around, which means you need a ride to everywhere.
They advertise they have a shuttle but the valet/shuttle people were the most difficult to deal with. They keep you waiting so long you would end up ubering anyway after wasting a lot of time.
10.0
location and cleanness of the hotel, beds were very comfortable the breakfast was great.
7.0
location
shower didn’t work
foldout bed was uncomfortable
10.0
Room
Nothing
7.0
Water pressure in the shower was very nice and strong.
There was a wedding in front of the pool and we were told we couldn’t be there when the pool and hot tub is advertised as an amenity.
7.0
Beds very comfortable
having to pay $256/day for parking
10.0
The staff are all excellent, the rooms are absolutely spotless and furnished very nicely. All of the facilities are well kept and usually quiet, honestly I don’t think I’d stay in any other hotel in Florida. The valet staff especially are fantastic. Location is great, 5 minute drive from all the best bars in town
The bar can get pretty busy on a weekend but that’s to be expected, and parking is expensive at $21 a day but that’s Downtown Orlando for you, it’s the same at any downtown hotel. I’m just nitpicking as I really can’t fault the hotel at all, I don’t have any complaints. It was a perfect stay
FAQs
How much does this hotel cost compared to others in Orlando?
The average price for a rental in Orlando is $158 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Hotel Orlando Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Hotel Orlando Downtown, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Hotel Orlando Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Hotel Orlando Downtown, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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