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Hôtel propre petit déjeuner correct

Un peu trop loin de miami beach 1 heure de route

La habitación ,la infraestructura y limpieza

La srta de recepción muy mala gracia, con la excusa de q no habla español no daba solución y tenía otras compañeras en el otro ambiente que si hablaba español, pero no les avisaba para q nos ayuden ,uno mismo tenía q ir a buscarla para q nos puedan solicitar toallas e implementos de higiene

Beds, kitchen

The size of the swimming pool, the location

Bed was good and room was cold

I HATED PAYING FOR PARKING. DUMBEST THING EVER. IVE BEEN STAYING HERE EVERY JULY FOR YEARS AND NEVER GOT A NOTIFICATION SAYING PARKING WAS NO LONGSR FREE. I WAS NOT EXPECTING THIS. NOT COOL. WILL NOT BE BOOKING ANOTHER ROOM HERE. AT LEAST COMMUNICATE WITH PEOPLE AND TELL THEM IN ADVANCE YOU CHARGE FOR PARKING. I WILL NOT BE COMING BACK.

The property was fantastic, suite was great

There wasn’t enough space on the shuttle bus the first time it arrived so we ended up eating an hour to get on the bus

Good service, friendly staff. Location is perfect if you want to do different things. like shop, or go to Miami Beach. Airport shuttle service worked well, and was relatively quick. Waffles were very popular with the kids, for breakfast

Breakfast buffet was maybe lacking a bit of variety, but not a huge problem.

Was shocked to see the size of the suite...it was huge...like a mini apartment. It was excellent and we were very happy

Everything was great

The laundromat charged mt crd twice for 1 use of the washing machine

- Proximity to airport - Offering space for family of five (one bedroom with two queens and a sofa bed in living room) - Excellent inclusive breakfast

- Windows need to be replaced as the ones in our room were cloudy - The elevator sounds terrifying and seems to start moving before doors are fully closed

Everything was beautiful and comfortable.

no complaints at all .

Beautiful room, well located, very nice staff.

clean. staff was inviting and kind. breakfast was great

nothing

Great location and near everything I needed to do!

The invoice was different from what you quoted me...about $100 more..I need this addressed.

Location was nice, the front desk staff was very helpful and very kind. She got us in early. The stuff was great. The Suites were nice. It felt like you had your own little apartment!

this hotel just needs a little love - Strangely, you had to exit the property and walk down the sidewalk along the busy street to go to the pool. It was strange since there was an access from the actual property but it was locked. When you first enter the suites/room, it seemed clean enough but when you started looking at the floors (corners ) and the showers, were not clean at all. We booked this hotel because it was close to the airport and provided a free shuttle. However, the shuttle doesn’t start running till 7 AM and we had a flight before that so we couldn’t take advantage of the shuttle that is advertised on their website. The hotel is located on a body of water that could be beautiful however there is a lot of trash floating around -washing up on hotel grounds/shore- could be cleaned up

Not having enough luggage cart available for use.