The staff at the entrance of the restaurant is very nice and accommodating.

Huge comfortable and very pleasant rooms

I have checked out on 27th May 2023 and still i am waiting for the refund which they have taken as security amount at the time of check in.

bed and sheets

toilet

Ease of booking through booking.com.

--Breakfast missing due to misalignment between hotel and booking.com-- I faced issue during first day checked in, breakfast was not included. The reason said by the hotel is setting in the description from booking.com didn't mention breakfast. After awaiting half hours, only resolved this issue and got my breakfast.

Friendly staff.

Misalignment between booking.com and hotel, breakfast was missing when checked in but resolved after half hour by staff.

The location was excellent wrt the nearby Shanghai Tech campus. Reaching the city center was also convenient as a metro-stop is located close-by. The breakfast was well optioned and the restaurant provides for both Chinese and Western options. Rooms were clean and beds were comfortable.

Despite the proximity to the metro, the city center is a bit farther away - the metro does take quite a few stops.