1. Room was neat & clean. 2. Room service were very helpful. 3. Gym attendant & Sauna attendant were top notch in service.

1. I pre-paid before actual date via cash and opt out for deposit fee. Agreement were made between me and the receptionist as it was not compulsory for deposit fee. My guest check-in an hour/two behalf of me and were requested to made a deposit fee. 2. Bed was rather small than pictures shown during booking (room service went extramile to provide us an extra bed out of courtesy) 3. There's no bidet in the washroom. 4. An issue with room access card and it's really inconvenient for us to keep going up & down around 2-3 times just to inform and get a replacement. 5. Receptionist were half hearted attending to us due to large crowd but can be seen giving great hospitality service to foreigners. 6. I was dumbfounded that a 4/5 star hotel stay doesn't has any complimentary parking coupon for guest.

Breakfast and location

Found some used tissue from the previous guest near the bed.

wonderful hotel, beautiful view from the window, quiet and very clean rooms, great breakfast with a huge selection of dishes. 2 swimming pools, one for children, perfect for relaxing after a long day. I would love to come back to this hotel someday

nothing

位置太方便了，周围有5个大型shopping mall，足够逛街和吃饭的，楼下（旁边）就是raffles city，吃早餐太方便了，什么都有，旁边还有一家麦当劳。坐地铁坐公交都很方便！房间可以看到金沙湾海景，夜景很漂亮！

check in和check out的自助办理不够人性化，服务人员太少了，遇到问题🉐等好久才有人来解决。比较耽误时间。

Great location

-

海景房非常推薦。提供TWG茶包還有Nespresso膠囊咖啡每天補齊。床墊非常舒適。

無

The service was perfect, especially at the 65th floor lounge. The location is fabulous, with a stunning view.

النظافه والموقع

الخدمات داخل الغرفه لايوجد ماء للشرب ( قوارير)

Mooi hotel op een top locatie. Je zit dicht bij alles in de buurt, restaurants, bars etc. Onder het hotel zijn diverse winkels, grote supermarkt, drogist, bakker en diverse ontbijt en eet gelegenheden. Mooie schone kamers die erg rustig waren. We konden de koffers bij de belldesk achter laten, tot we in de middag het hotel verlieten.

Eigenlijk niks, hooguit dat het hotel vrij prijzig is. Bij het inchecken wordt een borg gevraagd, hetgeen je bij uitchecken weer terug krijgt.

專業

雙人床！？

Location

Awesome location. Close to most of the touristy places (except Sentosa). Has a variety of food options in and around. The room was very comfortable and clean. Amazing view from the room.

The queen size beds were rather small. So was the bathroom. No kids play area is a miss. Pools are small and are being shared with the Fairmont. Finally, the restaurant itself has limited sating capacity and food options (especially for vegetarians).

De ligging, het uitzicht, alles dichtbij, heerlijke douche, stil, fijn balkon, prachtige lobby, shopping mall in het hotel.

Om de verlichting goed te regelen in je kamer en badkamer heb je bijna een cursus nodig. Het is fel of uit…

飯店和地鐵還有購物商場都是相通的，好方便

沒有

Facilities / Good size room / amazing shower / Great gym and pool set-up / excellent area to be based in.

Only downside was cost is high. But comparable to others in area.

早餐排队太久，可选的范围不多。

房间空调太冷，不环保。

The rooms were so comfortable. We had a great view. The hotel location is right above the Raffles Mall and MRT. The lounge access was great with amazing views. Breakfast was a good selection.

We liked everything!

Cleanliness Tidiness Fast service Easy check-in & check-out Connected to Raffles City mall & Convention Centre

Waiting time for elevator Breakfast items are limited

A beautiful hotel in a very central location.

Nothing

Breath taking view of harbour front. Great location. Will comin back again.

Nothing

Great location!

Hotel was lovely! Very relaxed stay. The hotel itself is very clean. The hotel staff are very friendly and helpful.

location and view

Too many guests at breakfast on the 2nd floor - and the resulting problems - waiting, clutter, noise, lack of food...

Loved the new revamped rooms plus with light sensors at night to get around room & to bathroom

In our bathroom the sealer between bath top & shower at shower end need a good clean Also the queue at Clove for the one morning we tried it for breakfast was silly & a bit disorganised

I like on how they have a lot of facilities to use and all the staff gave me a warm welcome on my birthday stay

I don’t have anything I dislike .